Senior Voice Engineer
STC Specialized
Total des années d'expérience :15 years, 7 Mois
Deployed Voice over IP Solution for various customers, each with distinct requirements including but not limited to Cisco Communications Manager centralized cluster.
Executed several implementations of Cisco Call Manager Express, Handling the AA script as per the customer requirement, and integration with CUCM and CUCM Express and MS Exchange integration.
Solved/Engineered call routing, number translation, pickup groups, and call handler issues.
Integrated Cisco Contact Center express with Cisco Unified Communications Manager.
CUPS, Unity Connection: Installing, configuring and integrating with CUCM.
Delivered on-site engineering support and handled Cisco IP telephony equipment.
Demonstrated thorough understanding of Voice Gateways (H323, MGCP), Protocols (H323, SIP, and MGCP).
Configuring and troubleshooting E1, SIP and Analog lines.
• Network Administrator:
Network Administrator for Local Network in ExecuTrain institute (Designing, Installing, Configuring, Monitoring and Managing the network).
• Cisco and Microsoft Trainer:
Teaching all Microsoft courses (Network, Security, and Designing), Cisco courses (ICND1, ICND2, BCMSN, BSCI, ONT…) and other courses (CWNA, Linux, Network+, Security+, A+….).