Operations Manager
Chabros International Group
Total years of experience :16 years, 11 Months
Achieving corporate sales goals and managing customers’ portfolios
Explore new markets and business opportunities to generate growth and increase market share. (Contractors, Consultants, Construction Companies, Factories..)
Following up the sales team daily activities/visits.
Coordinating with the warehouse and production departments regarding job completion, deadlines, and quality standards.
Controlling the store by requiring needed materials from suppliers and maintaining inventories for all materials.
Conduct price comparisons, investigate and recommend new products.
Reporting daily financial activities to the main finance department.
Preparing all necessary reports and submitting them to the higher management.
Conducting Quality Control on delivered material.
Perform miscellaneous tasks as required.
• Analyzing trends and forecasting demand for different models.
• Supervising sales showroom team of three.
• Ensured customers received excellent customer service.
• Training new staff on the sales techniques, customer service…
• Motivating the team to achieve/ exceed monthly sales target
• Developing marketing methods
Sabco Company provides cleaning services for other companies including Banks, Hotels, and Hospitals. As a Marketing Representative I was responsible for public relations, selling our services to prospective companies. I was successful in bringing five new customers; a hospital, a school and three medium size Bank branches.
I worked in several departments including:
-Transactions department: I used the cashier system to make ordinary transactions like cash deposits or withdrawal
-Loan department: In this department I learned eleven different kinds of loans and the procedures needed to give a loan.
-Customer Service department: In this department I was introduced to six different kinds of insurance programs plus knowing how to open new accounts and dealing with new customers.