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Hossam Aldien Hashem Saeed, Assistant IT Manager

Hossam Aldien Hashem Saeed

Assistant IT Manager

UBC United Brokerage group Co, – Egypt

Location
Egypt
Education
Bachelor's degree, Computer Science
Experience
20 years, 2 Months

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Work Experience

Total years of experience :20 years, 2 Months

Assistant IT Manager at UBC United Brokerage group Co, – Egypt
  • Egypt - Cairo
  • March 2021 to September 2021

UBC United Brokerage group Co, - Egypt.
Manage Teamwork and Support for Technical Team and prepare for Maintenance schedules and Technical Support Schedules.
Monthly visits for Internal & External Users.

IT Manager at Samba Tadawol Misr for Brokerage, – Egypt.
  • Egypt - Cairo
  • September 2019 to October 2020

Samba Tadawol Misr for Brokerage, - Egypt.
Manage Teamwork and Support for Technical Team

E Marketing Specialist at Global for Recruitments + Future for Recruitments + Shams Group Security Recruitments Part time job
  • Egypt - Cairo
  • January 2016 to December 2018

Global for Recruitments + Future for Recruitments + Shams Group Security Recruitments Part time job

Call Center Agent at Global for Recruitments + Future for Recruitments
  • Egypt - Cairo
  • January 2014 to January 2016

Global for Recruitments + Future for Recruitments and Others Part time job

Customer Services Specialist at AL Andalos for Touristic & Real Estate Investment
  • Egypt - Cairo
  • January 2012 to January 2014

Representing the company through extensive call plans, Retain and develop existing business

IT Technicall Engineer at DELTA Tecnology
  • Egypt - Cairo
  • December 2005 to January 2011

Support for Technical Team and prepare for Monthly visits for all Customers

Technical Support Engineer at Compu 1
  • Egypt - Cairo
  • November 2003 to January 2005

Support for Technical Team Among Customers

Sales Director at DATA Ocean Technology
  • Egypt - Cairo
  • January 2001 to November 2002
Technical Support Specialist at Egyptian Advanced Computer Systems (EGACS)
  • Egypt - Cairo
  • January 1998 to January 2000

Technical Support for Gigabyte . Asus, ATI, Intel, Amd Symantec, Viwsonic, Samsung, LG HP IBM Pcs,

Customer Services Specialist at Egyptian Advanced Computer Systems (EGACS)(
  • Egypt - Cairo
  • January 1997 to January 1998

Maintaine and Devolep Exiting Busness among Customers
and technicall Support all customers

Education

Bachelor's degree, Computer Science
  • at Abasya Institute for Computers and Commercial Sciences
  • July 1997

دراسة علوم الحاسب الألي من برمجيات وتحليل نظم : ( Hardware+ Software + People ware)

Specialties & Skills

IT Technicall Support
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Telesales
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Customer Services Specialist
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Ibm Compatible Pc
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IBM Assembler
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Customer services Oriented with Customers.
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• High ability to deal with customers (Distribution- Retails).
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High ability to make Customers Satisfy
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• High ability to representing the company through extensive call Plans
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• High end of Configuration for (ISA 2004-2006) & Control the Performance.
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Languages

English
Intermediate

Training and Certifications

MCSE Course (Training)
Training Institute:
SYLLABUS Training Academy
Date Attended:
August 2010
Duration:
360 hours
CCNA Course (Training)
Training Institute:
SYLLABUS Training Academy
Date Attended:
August 2011
Duration:
120 hours
IBM Motherboards Maintenance) (Certificate)
Date Attended:
July 2006
Valid Until:
January 9999
Art of Sales & Managing Teamwork (Training)
Training Institute:
Egacs
Date Attended:
January 2000
Duration:
36 hours

Hobbies

  • Reading, researching
    Reading, researching for what’s new in Computing Science (PCs, Networks, Communication technologies). Researching for the new techniques in the IT Field (Technical Support, Marketing, Sales, and Customer Services). Ability to understand all modern techniques in the world Wide of Information Technology.