Store Manager
Lootah perfumes
Total years of experience :13 years, 10 Months
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for.
Being responsible for processing cash and card payments.
Stocking shelves with merchandise.
Answering queries from customers.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Balancing cash registers with receipts.
Provided excellent customer service to all customers
Responsible for selling, stereos, televisions, and an array of other electrical devices
Displayed items in store while handling returns
Operated cash register, handling up to AED250, 000 daily
Maintained a rapport with customers, having a high recidivism rate
listen to customer requirements and present appropriately to make a sale
maintain and develop relationships with existing customers in person and via telephone calls and emails
cold call to arrange meetings with potential customers to prospect for new business
respond to incoming email and phone enquiries
act as a contact between a company and its existing and potential markets
negotiate the terms of an agreement and close sales
gather market and customer information
challenge any objections with a view to getting the customer to buy
Provide splendid customer services to customers in a friendly and courteous manner at all times
Have sufficient knowledge about the banking products and services and respond to all inquiries accordingly
Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay
Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties
Inform and suggest new banking products to customers
Provide information to customers on their account status and account balances
Open new bank accounts according to laid down rules and guidelines
Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction