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Hossam Hassan, Sales Account Manager

Hossam Hassan

Sales Account Manager

BMB Group

Location
Egypt - Cairo
Education
Bachelor's degree, Commerce and business Administration
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Sales Account Manager at BMB Group
  • Egypt - Cairo
  • My current job since December 2011

 Acting as primary point-of-contact with Clients.
 Making all customer’s presentations and software demonstrations.
 Design dashboards, analytics, reports and KPIs visualization for each market vertical.
 Managing the team who is responsible for the Proof Of Concept
 Making business cases for each opportunity.
 Register all my activities on the company CRM.
 Following up on all outgoing customer quotations and correspondences.
 Managing the communication between customers and the technical team.

Sales Account Manager at IT Egypt Corp.
  • Egypt - Cairo
  • December 2010 to December 2011

 Generate new business leads in the Oil & Gas sector and handle existing customers through providing them with all the technical data needed about our services.
 Fully manage customers’ accounts including internal interaction with all departments to ensure optimum customer satisfaction.
 Prepare sales quotations as per the agreed price list. Negotiate prices to reach the client’s needs.
 Building long term relationship with abroad company in (Sudan-Libya-Yemen-Qatar-Bahrain-Iraq)
 Follow up our customers and update the follow-up system.
 Make all activities on Microsoft CRM and SharePoint Portal.

Sales Account Executive at New Horizons
  • Egypt - Cairo
  • January 2008 to December 2010

 handle new and existing customers through providing them with all the technical data needed about our services.
 create all outgoing customer quotations and correspondences.
 Follow up our customers by NH sales system.
 Help the HR and IT departments in the customer companies to make the annual training plan.
 Follow up on the order administration for the customers’ payments and delivery date.
 Prepare a weekly and monthly coverage plan for myself to be revised and approved by branch manager.
 Make all activity on Microsoft Great Plain GP.

Customer Service Agent at Vodafone
  • Egypt - Cairo
  • June 2007 to January 2008

 Mid-high customer segmentation
 Solving customers problems
 Handle the hard calls
 Provide the customer by information
 Activate and deactivate services

Education

Bachelor's degree, Commerce and business Administration
  • at Helwan University
  • May 2006

Specialties & Skills

IT Solutions
+Endorse 0
Sales Process
+Endorse 0
Computer Skills
+Endorse 0

Languages

English
Expert

Training and Certifications

Proposal Writing course (Training)
Training Institute:
Dale Carnegie
Date Attended:
April 2007
Oracle Siebel for End User (Training)
Training Institute:
Vodafone
Date Attended:
June 2009
Enterprise Content Management System Administration (Training)
Training Institute:
BMB Group
Date Attended:
December 2011
Handling objections course (Training)
Training Institute:
Dale Carnegie
Date Attended:
May 2007
Business Process Management (Training)
Training Institute:
BMB Group
Date Attended:
May 2012
Effective Communications and Human Relations Skills Course (Training)
Training Institute:
Dale Carnegie
Date Attended:
March 2007
Psychometric Assessment Seminar (PAS) (Training)
Training Institute:
Profiles International
Date Attended:
October 2010
Seminars in Core Values and Code of Ethics (Training)
Training Institute:
Dale Carnegie
Date Attended:
June 2007
Cisco Certified Network Associate (CCNA) (Training)
Training Institute:
New Horizons
Date Attended:
January 2010
Basic Business Skills Acquisition program (BBSA) (Training)
Training Institute:
Future Generation Foundation (FGF)
Date Attended:
January 2007
(Training)
Cold Calling course (Training)
Training Institute:
Dale Carnegie
Date Attended:
May 2007
ITIL v3 Foundation (Training)
Training Institute:
ITEgypt Corp
Date Attended:
October 2011
Negotiation skills course (Training)
Training Institute:
Dale Carnegie
Date Attended:
May 2007
Microsoft SharePoint 2010 Overview for End User (Training)
Training Institute:
ITEgypt Corp
Date Attended:
March 2011
Business Skills Training (Training)
Training Institute:
New Horizons
Date Attended:
October 2008
Professional Selling course (Training)
Training Institute:
Dale Carnegie
Date Attended:
May 2007