Total Years of Experience: 18 Years, 7 Months
March 2016
To Present
customer services manager
at sumou alaoula real estate
Location :
Kuwait - Al Kuwait
taking care of all the administrative work at the company, dealing and coordinating with the exhibitions organizers for the all the set up, supervising the staff and training them, doing the regular routine office work and secretary work.
September 2014
To February 2016
DEPUTY OWNER SERVICES MANAGER
at BAZ REAL ESTATE CO.
Location :
Kuwait - Al Kuwait
Supervising the employees to maintain the work being done on the time and the way set for it. training the new staff, participating in decision making with the higher management, assisting in evaluating the employees, reporting
May 2008
To August 2014
Customer Service Officer
at baz real estate
Location :
Kuwait - Al Kuwait
Dealing with hotels for reservations and managing the rooms inventory for the owners, dealing with customers on the phone and face to face, giving high and good quality of services they need.
doing secretary job as filing correspondences, and data entry.
doing secretary job as filing correspondences, and data entry.
January 2004
To September 2006
Receptionist
at Courtyard by Marriott
Location :
Kuwait - Al Kuwait
Mainly deals with guests at the front desk for check in, check out and handling cash process. also handling the front desk challenges and listening to guests needs and demands and trying to reach high level of satisfaction.
maintain the safety and the smooth overall condition of the hotel during night shifts.
maintain the safety and the smooth overall condition of the hotel during night shifts.
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