مجموع سنوات الخبرة: 18 سنوات, 7 أشهر
مارس 2016
إلى حتى الآن
customer services manager
في sumou alaoula real estate
البلد :
الكويت - الكويت
taking care of all the administrative work at the company, dealing and coordinating with the exhibitions organizers for the all the set up, supervising the staff and training them, doing the regular routine office work and secretary work.
سبتمبر 2014
إلى فبراير 2016
DEPUTY OWNER SERVICES MANAGER
في BAZ REAL ESTATE CO.
البلد :
الكويت - الكويت
Supervising the employees to maintain the work being done on the time and the way set for it. training the new staff, participating in decision making with the higher management, assisting in evaluating the employees, reporting
مايو 2008
إلى أغسطس 2014
Customer Service Officer
في baz real estate
البلد :
الكويت - الكويت
Dealing with hotels for reservations and managing the rooms inventory for the owners, dealing with customers on the phone and face to face, giving high and good quality of services they need.
doing secretary job as filing correspondences, and data entry.
doing secretary job as filing correspondences, and data entry.
يناير 2004
إلى سبتمبر 2006
Receptionist
في Courtyard by Marriott
البلد :
الكويت - الكويت
Mainly deals with guests at the front desk for check in, check out and handling cash process. also handling the front desk challenges and listening to guests needs and demands and trying to reach high level of satisfaction.
maintain the safety and the smooth overall condition of the hotel during night shifts.
maintain the safety and the smooth overall condition of the hotel during night shifts.
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