hossam shahab el deen, Events Executive

hossam shahab el deen

Events Executive

rotana

Location
Lebanon - Beirut
Education
Bachelor's degree, hospatality management
Experience
6 years, 7 Months

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Work Experience

Total years of experience :6 years, 7 Months

Events Executive at rotana
  • United Arab Emirates - Dubai
  • July 2012 to April 2013

• Creating Proposal for banqueting & events reservations
• Dealing with potential clients
• Finalizing deals
• Building long term relationship with clients
• Handling events (corporate events, business meeting, weddings, celebration etc..)
• Liaising with other departments to insure the success of the event

Restaurant Manager at North Atlantic
  • Lebanon - Beirut
  • June 2011 to May 2012

• Hire, train, motivate, supervise, evaluate, and schedule employees
• Oversee inventory control, ordering, food sanitation and quality control of food products.
• Reduced Food Waste Costs
• Handle the money in the facility.
• Determine a unique customer service.

Trainer at crystal group
  • Lebanon - Beirut
  • April 2011 to June 2011

As I was part of the opening team of the club I provided training for the waiters and runners to meet the standards of the club.

captain waiter/ Supervisor at mygroup
  • Lebanon - Beirut
  • February 2010 to November 2010

As I was part of the opening team of the restaurant I knew how to provide superior guest service, friendliness, maintaining the restaurant’s fine dining standards. Taking orders and accurately describe the dishes in the menu. Accurately preparing checks and handling guests’ complaints in addition to maintaining polite and positive communication between co-workers and guests, and being more pressure adherent. Moreover to the new experience of the Asian food I have learned many cocktails and many new items in the beverage service.

captain waiter at edarat group
  • Lebanon - Beirut
  • September 2008 to November 2009

Describe menu items/ daily specials in detail and provide recommendations, accurately relay the various ingredients and cooking methods, handling large crowds, providing polite and positive communication between co-workers and guests, and being more pressure adherent. Moreover .all closing tasks.

Captain waiter at alma international
  • Lebanon - Beirut
  • May 2007 to August 2008

held my first position as a captain waiter where I learned how to describe the menu items accurately and precisely, and building a team work between colleagues in order to provide better customer service.

waiter at edarat group
  • Lebanon - Beirut
  • December 2004 to January 2006

Held my first position as waiter where I commenced my experience in the Food & Beverage

Education

Bachelor's degree, hospatality management
  • at American University of Culture and Education (AUCE)
  • February 2011

Specialties & Skills

Customer Service
Planning
Restaurants Management

Languages

English
Expert