حسام shahab el deen, Events Executive

حسام shahab el deen

Events Executive

rotana

البلد
لبنان - بيروت
التعليم
بكالوريوس, hospatality management
الخبرات
6 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 7 أشهر

Events Executive في rotana
  • الإمارات العربية المتحدة - دبي
  • يوليو 2012 إلى أبريل 2013

• Creating Proposal for banqueting & events reservations
• Dealing with potential clients
• Finalizing deals
• Building long term relationship with clients
• Handling events (corporate events, business meeting, weddings, celebration etc..)
• Liaising with other departments to insure the success of the event

Restaurant Manager في North Atlantic
  • لبنان - بيروت
  • يونيو 2011 إلى مايو 2012

• Hire, train, motivate, supervise, evaluate, and schedule employees
• Oversee inventory control, ordering, food sanitation and quality control of food products.
• Reduced Food Waste Costs
• Handle the money in the facility.
• Determine a unique customer service.

Trainer في crystal group
  • لبنان - بيروت
  • أبريل 2011 إلى يونيو 2011

As I was part of the opening team of the club I provided training for the waiters and runners to meet the standards of the club.

captain waiter/ Supervisor في mygroup
  • لبنان - بيروت
  • فبراير 2010 إلى نوفمبر 2010

As I was part of the opening team of the restaurant I knew how to provide superior guest service, friendliness, maintaining the restaurant’s fine dining standards. Taking orders and accurately describe the dishes in the menu. Accurately preparing checks and handling guests’ complaints in addition to maintaining polite and positive communication between co-workers and guests, and being more pressure adherent. Moreover to the new experience of the Asian food I have learned many cocktails and many new items in the beverage service.

captain waiter في edarat group
  • لبنان - بيروت
  • سبتمبر 2008 إلى نوفمبر 2009

Describe menu items/ daily specials in detail and provide recommendations, accurately relay the various ingredients and cooking methods, handling large crowds, providing polite and positive communication between co-workers and guests, and being more pressure adherent. Moreover .all closing tasks.

Captain waiter في alma international
  • لبنان - بيروت
  • مايو 2007 إلى أغسطس 2008

held my first position as a captain waiter where I learned how to describe the menu items accurately and precisely, and building a team work between colleagues in order to provide better customer service.

waiter في edarat group
  • لبنان - بيروت
  • ديسمبر 2004 إلى يناير 2006

Held my first position as waiter where I commenced my experience in the Food & Beverage

الخلفية التعليمية

بكالوريوس, hospatality management
  • في American University of Culture and Education (AUCE)
  • فبراير 2011

Specialties & Skills

Customer Service
Planning
Restaurants Management

اللغات

الانجليزية
متمرّس