hossam shahab el deen, Events Executive

hossam shahab el deen

Events Executive

rotana

Lieu
Liban - Beyrouth
Éducation
Baccalauréat, hospatality management
Expérience
6 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 7 Mois

Events Executive à rotana
  • Émirats Arabes Unis - Dubaï
  • juillet 2012 à avril 2013

• Creating Proposal for banqueting & events reservations
• Dealing with potential clients
• Finalizing deals
• Building long term relationship with clients
• Handling events (corporate events, business meeting, weddings, celebration etc..)
• Liaising with other departments to insure the success of the event

Restaurant Manager à North Atlantic
  • Liban - Beyrouth
  • juin 2011 à mai 2012

• Hire, train, motivate, supervise, evaluate, and schedule employees
• Oversee inventory control, ordering, food sanitation and quality control of food products.
• Reduced Food Waste Costs
• Handle the money in the facility.
• Determine a unique customer service.

Trainer à crystal group
  • Liban - Beyrouth
  • avril 2011 à juin 2011

As I was part of the opening team of the club I provided training for the waiters and runners to meet the standards of the club.

captain waiter/ Supervisor à mygroup
  • Liban - Beyrouth
  • février 2010 à novembre 2010

As I was part of the opening team of the restaurant I knew how to provide superior guest service, friendliness, maintaining the restaurant’s fine dining standards. Taking orders and accurately describe the dishes in the menu. Accurately preparing checks and handling guests’ complaints in addition to maintaining polite and positive communication between co-workers and guests, and being more pressure adherent. Moreover to the new experience of the Asian food I have learned many cocktails and many new items in the beverage service.

captain waiter à edarat group
  • Liban - Beyrouth
  • septembre 2008 à novembre 2009

Describe menu items/ daily specials in detail and provide recommendations, accurately relay the various ingredients and cooking methods, handling large crowds, providing polite and positive communication between co-workers and guests, and being more pressure adherent. Moreover .all closing tasks.

Captain waiter à alma international
  • Liban - Beyrouth
  • mai 2007 à août 2008

held my first position as a captain waiter where I learned how to describe the menu items accurately and precisely, and building a team work between colleagues in order to provide better customer service.

waiter à edarat group
  • Liban - Beyrouth
  • décembre 2004 à janvier 2006

Held my first position as waiter where I commenced my experience in the Food & Beverage

Éducation

Baccalauréat, hospatality management
  • à American University of Culture and Education (AUCE)
  • février 2011

Specialties & Skills

Customer Service
Planning
Restaurants Management

Langues

Anglais
Expert