E-Commerce Operations Manager
mailezmore
Total years of experience :22 years, 6 Months
Setup and develop Operation Process, Policies and Procedures with maintaining the highest
standard of Quality management system.
Planning and coordination of administrative activities and setup tracking methodology.
Expertly Setup and control expansion all new branches and hubs.
Setup the new line haul to all branches.
Discuss & Setup fruitful processes with the Sales managers for new merchant.
Recruitment methodology to built-up strong operation team and couriers
Monitoring, maintaining and motivating team with ensuring all Ops team have good
understanding of the company’s integrated management system.
Setup Operation Process, Policies and Procedures.
Efficiency planning and coordination of administrative activities ensuring accurate results.
Expertly Setup and control expansion all new branches and hubs.
Setup the new line haul to all branches.
Recruitment methodology to setup strong operation team and couriers
Develop and Increase Operations capacity from 300 to 3000 orders per day with best service &
quality.
Monitoring, maintaining and motivating team.
Maintain compliance to legal regulations and policies.
Key responsibilities
* Setup Operation Process, Policies and Procedures.
* Efficiency planning daily activities in distribution center.
* Marinating successful relationship with carrier vendors.
* Implement procedures to improve quality, productivity and efficiency.
* Setup the new line haul to all branches.
* Recruitment staff related to Operation to setup strong operations team & couriers.
* Supervise and lead subordinates, monitoring staff in the day-to-day performance.
* Collaborate with warehouse, purchasing and other
Responsible for Cairo Department Operation Procedures.
Efficiency line haul planning and Performance.
Improve workplace quality, productivity and efficiency.
Supervise and lead subordinates, monitoring staff in the day-to-day performance
Discuss processes with the Sales for any new merchant.
Support in Recruitment methodology to built-up strong operation team and couriers
Support in forecast planning and workload.
Consulting for NPO upper management in door to door service and technical advisor in many
tasks in NPO building at Ramses.
* Provide training for NPO offices & point of contact between Egypt post upper management and
FedEx
* Directing operational team composed from employees through proper development to the staff
and functional guidance for team effectiveness.
* Responsible for implementing strategic and tactical initiatives that support the sales functions,
also work on maintaining costs within approved budget margins with continuous improvements in
cost reductions.
* Responsible for establishing annual budgets and 5 years forecast, Meeting FedEx operational
global standards though continuous system improvement with maximizing operational
productivity.
* Operation plan and implementation for collecting and distribution the freight of (Net Courier
Project) with Egypt Post.
Faculty of
Faculty of commerce
