Total Years of Experience: 20 Years, 0 Months
December 2016
To Present
Business Analyst
at Saudi Telecom Company - STC
Location :
Saudi Arabia - Riyadh
Business Analyst
September 2015
To December 2016
Information Center Manager
at BonCafe
Location :
Saudi Arabia - Jeddah
Managing BonCafé information technology projects.
Managing new application development projects.
Managing and building new data warehouse project.
Managing a project to link 25+ branches project(network and data collecting)
Managing information system team.
Managing new application development projects.
Managing and building new data warehouse project.
Managing a project to link 25+ branches project(network and data collecting)
Managing information system team.
September 2008
To September 2015
Application Support Expert
at Orange Business Services
Location :
Egypt - Cairo
- The main responsible about support a chain of CRM applications.
- Support applications with 4500+ users
- These applications built on UNIX platform using Oracle and Java.
- Participate in gathering requirements from users and guide developers and analysts about the required features to be added to the applications.
- Analyze applications performance and prepare the applications availability reports.
- Participate in weekly and monthly meeting to prepare service improvement plans for the applications
- Support applications with 4500+ users
- These applications built on UNIX platform using Oracle and Java.
- Participate in gathering requirements from users and guide developers and analysts about the required features to be added to the applications.
- Analyze applications performance and prepare the applications availability reports.
- Participate in weekly and monthly meeting to prepare service improvement plans for the applications
May 2006
To August 2008
Info Center Supervisor
at Niletelecom
Location :
Egypt - Cairo
- Planning and managing information center technical projects.
- Technical supervision of the information center members.
- Participate in implementing the information center plans.
- Design and implementing the payphones network VAS solutions.
- Technical supervision of the information center members.
- Participate in implementing the information center plans.
- Design and implementing the payphones network VAS solutions.
April 2005
To April 2006
Senior Info. Center Developer
at Nile Telecom
Location :
Egypt - Cairo
Developing BI solutions using SQL server and analysis service and extract data from the company’s backend systems to support the company’s decision makers.
Design and implement VAS services and was SPOC between Nile Telecom and vendors.
- Building OLAP cubes
- Designing DTS Packages & managing Jobs
- Developing Web based user interface
- Designing Web Applications
- Designing and implementing VAS services dealing with VAS vendors.
Design and implement VAS services and was SPOC between Nile Telecom and vendors.
- Building OLAP cubes
- Designing DTS Packages & managing Jobs
- Developing Web based user interface
- Designing Web Applications
- Designing and implementing VAS services dealing with VAS vendors.
March 2004
To March 2005
Developer
at MegaSoft Information Technology
Location :
Egypt - Cairo
Developing CRM applications and BI solutions based on SQL Server and analysis service. And
developing reports using crystal reports and crystal analysis then publish it using crystal enterprise
I also know how to use Microsoft SQL server reporting service.
developing reports using crystal reports and crystal analysis then publish it using crystal enterprise
I also know how to use Microsoft SQL server reporting service.
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