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تم إلغاء حظر المستخدم بنجاح
هدى kousri, Process & Product Quality Manager

هدى kousri

Process & Product Quality Manager·Cummins Arabia

الإمارات العربية المتحدة

بكالوريوس, Mechanical Engineer

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 6 أشهر

Process & Product Quality Manager

نوفمبر 2016 - حتى الآن

Cummins Arabia

دبي، الإمارات العربية المتحدة

نوفمبر 2016 - حتى الآن

• Responsible for oversight of inspections and test operations
• Supports functions to develop Inspection, Test Plans and Processes
• Verifies results of pre-determined Inspection and Test Operations in agreed Inspection and Test Plans, together with functional inspectors.
• Verifies results of rectification operations for Quality Problems
• Analyzes Quality Problems and leads Corrective Actions for Continuous Improvement
• Performs Continuous Improvement Projects
• Supports Quality Management System
• ISO 9001:2015 Lead Internal Auditor

مجال الشركة:
الهندسة الميكانيكية
الدور الوظيفي:
مراقبة الجودة

Quality Manager

نوفمبر 2013 - مايو 2016

REFCO Metals

دبي، الإمارات العربية المتحدة

نوفمبر 2013 - مايو 2016

- Management Representative
- TS 16949 Acrreditation
- Quality Manual creation and updating
- Document Control process and update
- Internal Audit Schedule / Audit Compliance
- Quality Management Training -
- Reporting company KPI in Managment Review Meeting
- Calibration : Schedule / maintenance / Records
- Responsible for Good In Process
- Control of Non Conformance Process
- Implementation of corrective actions for Non Conformance product / process
- Control Quality Review Area and Record
-Customer Concerns : 8D Control / 8D feedback

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
الإدارة

Manufacturing Quality Manager

مارس 2008 - مايو 2012

Johnson Controls

تونس، تونس

مارس 2008 - مايو 2012

•Lead the development and customer approval process for new products (APQP (Advanced Product Quality Planning, PPAP (Production Part Approval Process))
•Process & Product quailifcation
•Lead the implementation and standardization of PFMEA’s and Control Plans for products
Analyze quality data and define actions for: Internal Product Quality trends, Low Yields, Material Deviations, Scrap, etc.
•Develop Corrective Action Plans to address Customer Complaints and internal Quality issues.
-Responsible for continuous improvement of all products in terms of quality deliverable
-Analysis of customer Quality incident and 8D Response
-Coordination of all activities to ensure customer audits
-Supervising and coaching quality technician & engineer team
-Identify and use appropriate statistical tools and coaching team members for their use and techniques.
-Ensure the application of BBP ( Best Practice Process ) in all production lines
-Ensure that all quality activities in the plant are implemented according to quality ISO 16949 - ISO 9000
-Responsible of opertor training department

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
مراقبة الجودة

Manufacturing Quality Engineer

نوفمبر 2005 - فبراير 2008

Johnson Controls

تونس، تونس

نوفمبر 2005 - فبراير 2008

Reporting to Plant quality Manager, I was responsible for:
· Developping of quality procedures, acceptance criteria, Inspection Sampling plans, Inspection Instructions, Quality acceptance
standards, Quality Alerts, etc
· Analyzing quality data and defining actions for: Internal Product Quality trends, Low Yields, Material Deviations, Scrap, etc.
· Developping Corrective Action Plans to address Customer Complaints and internal Quality issues.
· Continuous improvement of supplier quality, customer quality, engineering and production processes
· Establishing process/quality standards based on customer expectations
· Training of Quality tools to Quality and Operations Personnel.
· Providing technical support and guidance to Quality Technicians in the application of quality procedures, interpretation and
implementation.
· Quality support to Operations
· Reviewing Engineering changes and ensuring Quality assurance requirements which are defined into document changes at
Engineering Change Control.
· Performing audits of internal quality systems
· Creating and implementing class Quality practices (e.g., Pareto Analysis, Histograms, Cause & Effect Diagrams, SPC, etc.) to
enact continuous Quality improvement in products and services.
· Coordinating maintenance of quality record.
· Management of Corrective and Preventive Action Process
· Data collection for Quality Scorecards.
· Customer Complaints resolution process.
· Supporting to Engineering in the introduction and validation of new products.
· Visual management and continious improvement of work’s method in the shopfloor
· Process indicator analysis and action plan elaboration
· Standardization of quality tools used for all production lines and work methods

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
مراقبة الجودة

Launch Quality Engineer

فبراير 2005 - أكتوبر 2005

Johnson Controls

تونس، تونس

فبراير 2005 - أكتوبر 2005

Reporting to Plant quality Manager, I was responsible for:
· Leading the development and customer approval process for new products (APQP (Advanced Product Quality Planning, PPAP
(Production Part Approval Process))
· Process & Product quailifcation
· Leading the implementation and standardization of PFMEA’s and Control Plans for products
· Establishing methods and processes to validate effective MSAs are completed on all tools verifying product quality.
· Creating and training to standard work as required for new product launches to enhance effective capability and understanding
· Understanding quality returns and corrective actions to incorporate lessons learned into the APQP process of next generation
products.
· Ensureing that products conform to established company and regulatory standards through effective management of product
audits.
· Leading and/or participating in quality process improvement projects through use of lean manufacturing concepts and six sigma
tools.

مجال الشركة:
وكلاء السيارات
الدور الوظيفي:
مراقبة الجودة

التعليم

ENIT ( National Engineering Institute of Tunis)

يونيو 2004

يونيو 2004

بكالوريوس، Mechanical Engineer

تونس

المعدل التراكمي (نقاط): 12 من 20

المعدل التراكمي (نقاط): 12 من 20

Diploma : mechanical engineer

Skills

Quality Tools
Expert
Quality Tools
Expert
Quality Management
Expert
Quality Management
Expert
ISO
Expert
ISO
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
Team Management
Expert
Team Management
Expert
Management, Problem Solving Skills, Continuous Improvement, Internal Auditor, QMS,Project Management
Expert
Management, Problem Solving Skills, Continuous Improvement, Internal Auditor, QMS,Project Management
Expert
Quality Tools
Expert
Quality Tools
Expert
Quality Management
Expert
Quality Management
Expert
ISO
Expert
ISO
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
Team Management
Expert
Team Management
Expert

اللغات

الانجليزية
متمرّس
الفرنسية
متمرّس
العربية
متمرّس

التدريب و الشهادات

الشهادات
Leadership
Jonson Controls Institue
May 2007 - May 2007
Management, Communication
Alfa Com
Sep 2008 - Nov 2008
Green Belt
Johnson Controls Institute
Apr 2005 - Aug 2005

التدريب
ISO 9001:2015 Lead Internal Auditor
Bureau Veritas
Nov 2016