Houssem Ben Othman

• Bank reconciliation.
• Monitor accounts on daily basis and sending receipts to the
customers.
• Maintain customer payment records.
• Write notice warnings to customers when payments are not being
made.
• Sending receipts to finance department
• Writing cheques, cash receipts and transfer receipts.
• Reporting a weekly and monthly feedback for the accounts status,
payment plans, and collections outcomes.
• Received Cheque & Cash from Customers & Deposit cheques &
Cash in Bank.

• Contact customers to collect overdue payments, typically by phone, email, or in person.

• Ability to work with customers with checks and cash payments.

• Negotiate payment terms and schedules with clients.

• Resolve payment disputes and discrepancies.

• Maintain a positive, professional relationship with clients while collecting outstanding balances.
• Educate clients about payment processes, fees, and consequences of non-payment.

• Monitor accounts for overdue payments and follow up regularly.

• Update customer records and account status in the companys system.

• Prepare reports on overdue accounts, payment plans, and collections outcomes.

•Ensure collection efforts comply with legal and regulatory requirements (e.g., Fair Debt Collection Practices Act).

Performed telephone contact with customers according to guidelines and standards to ensure payment.


• Negotiate payoff deadlines or payment plans handle questions or complaints.


• Following up with the debtor in writing and by telephone & field visits until ensure the payment.


• Reconcile customer disputes as they pertain to payment of outstanding balances that are due.


• Create a trust relationships with debtors when possible to avoid future issues.


• Reporting a weekly and monthly feedback for the accounts status.

• Performed telephone contact with customers according to
guidelines and standards to ensure payment.
• Negotiate payoff deadlines or payment plans handle questions or
complaints.
• Following up with the debtor in writing and by telephone & field
visits until ensure the payment.
• Reconcile customer disputes as they pertain to payment of
outstanding balances that are due.
• Create a trust relationships with debtors when possible to avoid
future issues.

• Negotiating payments while continuing to build a positive relationship with customers.

• Locating and contacting debtors to inquire of their payment status.

• Managed collection efforts with a high level of persuasiveness and professionalism.

• Maintained positive customer relationship and minimize bad debt exposure.

• Negotiating payments while continuing to build a positive
relationship with customers.
• Locating and contacting debtors to inquire of their payment
status.
• Managed collection efforts with a high level of persuasiveness
and professionalism.
• Maintained positive customer relationship and minimize bad debt
exposure.