Houssem Ben Hadj Youssef

- Incident Management
- Analyzing incidents and providing trend analysis reports to aid training plans and ongoing IT system improvement
- Recording and monitoring all incidents
- Process Management
- Assisting with customer inquires
- developing analysis Report
-FMEA process IT manager
-PDCA process IT manager
-Evaluation matrix process IT manager
-Quality complaints process It manager

- Tracking changes in the harnesses
- ensure communication with suppliers