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Hovig Arabatlian , Operation Manager

Hovig Arabatlian

Operation Manager·Maids.cc

United Arab Emirates

Bachelor's degree, Civil Engineering

Work experience

Total years of experience: 5 years, 5 months

Operation Manager

January 2023 - Present

Maids.cc

Dubai, United Arab Emirates

January 2023 - Present

• Managed a team of 200+ employees, improving
productivity by 70%.
• Increased sales by 40% within 16 months.
• Reduced operational issues / complaints by 35%.
• Generating Leads: Identify and pursue potential
clients, generating new sales opportunities.
• Client Relationships: Build and maintain strong,
long-lasting customer relationships by understanding
their needs and providing appropriate solutions.
Company industry:
Recruitment & Employee Placement Agency
Job role:
Management

Store Manager

January 2021 - January 2023

UNITED COLORS OF BENETTON

Latakia, Syria

January 2021 - January 2023

• Team Management: Recruit, train, and supervise
staff. Provide guidance and support.
• Inventory Control: Monitor stock levels, order
products, maintain records, and minimize losses.
• Customer Service: Address inquiries, ensure a
positive shopping experience.
• Sales and Targets: Set goals, analyze sales data,
implement revenue-optimizing strategies.
Company industry:
Retail & Wholesale
Job role:
Management

Education

TISHREEN UNIVERSITY

July 2022

July 2022

Bachelor's degree, Civil Engineering

Syria

Skills

CIVIL ENGINEERING
Intermediate
CIVIL ENGINEERING
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

Arabic

Native Speaker

English

Expert

Armenian

Native Speaker

Russian

Beginner

Training and Certifications

Certifications
Driving