Huda Alhashmi , Operations Team Leader

Huda Alhashmi

Operations Team Leader

dubai parks and resorts

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, Humanities
Experience
5 years, 11 Months

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Work Experience

Total years of experience :5 years, 11 Months

Operations Team Leader at dubai parks and resorts
  • United Arab Emirates - Dubai
  • My current job since July 2018

- Conducts daily briefings .
- Ensures all show sets and elements are functional and reports any anomalies to Supervisor.
- Ensures all staff is in position and are meeting all wardrobe standards and are delivering consistent exemplary guest service at all times.
- Monitors all employee breaks and lunches and documents any lateness, absence, or anomalies.
- Completes daily paperwork and logs all work issues on appropriate forms.
- Responds to all guest situations, resolves any conflicts and documents for further review with the operations management team.
- Maintains adequate staffing levels at all times and monitors staff rotation.
Finishes all daily paper work and follows all protocols. Prepares next day's paperwork.
- Performs on the job training for staff including ride certification, written assessments for staff and on-going refresher training.

Education

High school or equivalent, Humanities
  • at Irfan2
  • July 2014

Specialties & Skills

Teamwork
Management
Administration
Customer Care
Customer Service
operation
Microsoft office
time management
minutes
office work
outlook
problem solving
payroll
Teamwork
Solving guest problems
team leadership
Leadership skills
leading multicultural staffs
Communication
team management
tourism
operations management
planning

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Persian
Expert
Arabic
Native Speaker
English
Expert

Training and Certifications

taaheel , hospitality , tourism and guest services (Certificate)
Date Attended:
May 2019
IAAPA CERTIFICATE ( Orlando ) (Certificate)
Date Attended:
November 2019

Hobbies

  • reading
  • art and crafts
  • drawing