Operations Team Leader
dubai parks and resorts
Total years of experience :5 years, 11 Months
- Conducts daily briefings .
- Ensures all show sets and elements are functional and reports any anomalies to Supervisor.
- Ensures all staff is in position and are meeting all wardrobe standards and are delivering consistent exemplary guest service at all times.
- Monitors all employee breaks and lunches and documents any lateness, absence, or anomalies.
- Completes daily paperwork and logs all work issues on appropriate forms.
- Responds to all guest situations, resolves any conflicts and documents for further review with the operations management team.
- Maintains adequate staffing levels at all times and monitors staff rotation.
Finishes all daily paper work and follows all protocols. Prepares next day's paperwork.
- Performs on the job training for staff including ride certification, written assessments for staff and on-going refresher training.
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