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Huda Najim, Program Assistant

Huda Najim

Program Assistant·UNESCO Amman Office

Jordan

Bachelor's degree, Business Management

Work experience

Total years of experience: 23 years, 5 months

Program Assistant

July 2015 - Present

UNESCO Amman Office

Amman, Jordan

July 2015 - Present

• Manages the Head of Office front desk with respect to communications, information sharing, meetings and work flow.
• Establishes deadlines for required action or reply.
• Establishes and maintains files and reference systems.
• Drafts non-technical correspondence, documents, reports, correspondence and briefings; maintain policy and confidential files with high level of discretion and sensitivity and take discrete actions as appropriate.
• monitoring progress, advising and alerting Office staff and HoO on execution milestones; assisting in drafting status reports by searching, retrieving, assembling, compiling information and data; preparing background materials for use in discussion, presentations, meetings and briefing sessions.

Company industry:
Other Business Support Services
Job role:
Administration

Admin and HR Manager

December 2011 - March 2015

Sanam Glass Company

Maan, Jordan

December 2011 - March 2015

- Manage the Administrational Department at the Glass Factory in Ma'an and the Office in Amman.

- Establish and develop HR roles and regulation and supervise and maintain the operations of the department in consistency with the Jordanian Labor Law.

Company industry:
Industrial Production
Job role:
Human Resources and Recruitment

Roving Administrative Assistant

January 2011 - November 2011

USAID Headquarter

Amman, Jordan

January 2011 - November 2011

- Composes complex correspondence related to de-obligate and commit funds on MAARDs. Drafts and formats responses to inquiries, including cables, letters, memos, reports, and tables.

- Assist in maintaining and developing the new USAID Jordan Website. Works as a background administrator to develop the website map and content.

- Reviews correspondence and reports and ensures timely tracking and response for correspondence, reports, presentations, spreadsheets, and other documents.

- Maintains and updates office databases. Identifies the need for other electronic or paper-based tracking systems and develops such records.

- Makes proper arrangements for conferences, meetings and visitors’ schedules.

- Provides translation and interpretation services of non-technical and technical material into English or from English into Arabic.

- Serves as note-taker at selected meetings, formats notes appropriately to share with Mission staff, and provides records for the files.

Company industry:
Other Business Support Services
Job role:
Administration

Operations Manager and PMO Manager

June 2008 - July 2009

Amman Institute for Urban Development

Amman, Jordan

June 2008 - July 2009

- Carry on with the same tasks from previouse job
- Assist in establishing the PMO methodology and processes
- Supervise the development and maintain the AI web site
- Manage the production of major AI documentation products; i.e. Amman Real Estate Market Report

Company industry:
Project & Construction Planning
Job role:
Support Services

Operations Manager

November 2006 - June 2008

Amman Master Plan Project, BearingPoint Jordan

Amman, Jordan

November 2006 - June 2008

- Manage all daily activities related to consultants and project’s operational tasks.
- Manage the project’s budget and invoicing process related to the client (Greater Amman Municipality/ GAM) and the subcontractors.
- Establish SOWs as required for different project components.
- Assist the client in the hiring process for the new established planning unit.
- Coordinate with other stakeholders in managing different events related to the project activities.
- Assist in developing and maintaining the Interim Growth Strategy (IGS) business processes, procedures, policies and forms and undertake annual continuing improvement reviews with departmental personnel.
- Develop promotional materials, brochures, projects’ profiles.
- Track all project’s deliverables and finalize outputs.

Company industry:
Business Consultancy Services
Job role:
Management

Monitoring & Evaluation Specialist

August 2006 - November 2006

Jordan Fiscal Reform Project, USAID Funded supporting the development of the Ministry of Finance

Jordan

August 2006 - November 2006

- Assist in creating and developing the project Monitoring & Evaluation Plan.
- Monitor the sub-projects critical assumptions and performance indicators and their effect to the expected project's results.
- Work with consultants and local specialists on the data and other needs for monitoring, and on preparing the recurring PME reports.
- Involve in the development of the project Quarterly Report and create a representative web design.
- Work with/ and coordinate the activities of the Gender Assessment consultant, and manage data collection and analysis as required to the assessment.

Company industry:
Business Consultancy Services
Job role:
Management

Senior Project Coordinator

September 2004 - June 2006

BearingPoint Jordan

Jordan

September 2004 - June 2006

- Manage all project administration, day-to-day activities and logistics; establishment of the project master filing system, and prepare deliverables for official submission to the client.
- Orient short-term consultants by ensuring they are briefed on project polices and procedures, office operations, project manual, etc.
- Manage contract-specific vendors such as mobile telephone providers, car rental agencies, hotels, and conference facilities, and ensure prompt recording and processing of vendor invoices.
- Track status of subcontractor task orders, deliverables, and deadlines; and provide support in compiling and distributing regular project reports and schedules.
- Direct and coordinate activities of personnel engaged in preparation of task lists per departments and PMO, projects profiles, business plan, and quarterly reports.
- Coordinate and assist the development and implementation of Department Action Plans and track progress towards achievement of management goals and priorities.
- Coordinate and/or assist with events, including conferences, seminars, and workshops.
- Assist in monitoring and updating the SharePoint portal, including news and documents libraries.

Company industry:
Business Consultancy Services
Job role:
Administration

Office Manager and a Project Coordinator

June 2004 - September 2004

Saed Karajah & Associates Law Firm/ Amman

Amman, Jordan

June 2004 - September 2004

- Responsible for the set-up, administration, and management of the office filing systems. Set up an office library with book references.
- Manage & monitor office budget tracking systems and assess financial obligation, track the office expenses & review clients' invoices.
- Manage HR, finance and administration office related issues.
- Review/ prepare and distribute as required all management reports (tasks, work plans, action plans, progress reports)

Company industry:
Law Firm
Job role:
Administration

Short term consultant Documentation Coordinator

March 2004 - April 2004

Aqaba Technical Assistance Support Project (ATASP/ TSG)

Aqaba, Jordan

March 2004 - April 2004

Finalizing the close out report of the Aqaba Technical Assistance Support Project and prepare a final electronic copy of the project’s deliverables.

Company industry:
Business Consultancy Services
Job role:
Administration

Administrative & Documentation Coordinator

June 2003 - February 2004

Aqaba Technical Assistance Support Project (ATASP/ TSG)

Aqaba, Jordan

June 2003 - February 2004

- Managing daily office tasks/ operations and executed all administrative work related to subcontractors and consultants.
- Coordinate and follow up with other governmental and non-governmental projects and organizations.
- Creating, organizing and updating project files per components.
- Information gathering (internet search) and preparing files and reports for official delivery.
- Finalizing deliverables, designing covers and reformatting reports to be well presented.
- Creating and Designing brochures, promotional materials, handbooks, …etc.
- Developing and updating quarterly reports.
- Creating, Preparing, and finalizing PowerPoint presentations.
- Assisting in creating Work Plans per Components.
- Providing any other assistance and support as required and/or requested by the Project Director and/ or Chief of Party.

Company industry:
Business Consultancy Services
Job role:
Administration

Documentation Coordinator

May 2002 - June 2003

Aqaba Technical Assistance Support Project (ATASP/ TSG)

Aqaba, Jordan

May 2002 - June 2003

- Follow up on subcontractors deliverables and assist as needed in finalizing the Project's (subcontractors/ consultants) reports.
- Logistics arrangements for training sessions, official meetings, official’s visits, etc.
- Writing official correspondence in English and Arabic for senior managers and for official submission to governmental organizations.
- Translating official documents, articles, and reports (E-A, A-E).
- Assisting in accounting matters as required.
- Writing SOW and Job Descriptions as required.
- Establishing a master tracking system for all incoming/ outgoing deliverables and correspondence.

Company industry:
Business Consultancy Services
Job role:
Administration

Administrative Assistant & Receptionist

June 2001 - May 2002

Aqaba Technical Assistance Support Project (ATASP/ TSG)

Aqaba, Jordan

June 2001 - May 2002

- Assisting the Office Manager in managing the Project Office needs.
- Assisting the short-term consultants within their work period as requires under direct supervision of the Operations Manager and/ or Component Leader.
- Logistics arrangements for official meetings, official visits, etc.
- Writing official correspondence (English and Arabic) for senior managers and for official submission to governmental organizations.
- Translating (E-A, A-E) as requires.
- Assisting in accounting matters.
- Reformatting reports for official delivery.
- Data collection and web search.
- Provide other related administrative services and support as requested by the Operations Manager and/ or Office Manager.

Company industry:
Business Consultancy Services
Job role:
Administration

Architect & Office Manager

December 2000 - February 2001

A. V. Design Group/ CA (USA)

United States

December 2000 - February 2001

- Doing plans and drawings for official submission.
- Redesigning existed houses as requires and preparing for final delivery and approval.
- Interior design as requires.
- Meeting with customers to finalize designs.
- Dealing and coordinating with local suppliers for Project Office procurement needs.
- Schedule and coordinate meetings.
- Keep up to date the Project Office Master Filing System.
- Help with accounting matters as requires.

Company industry:
General Engineering Consultancy
Job role:
Support Services

Education

Arab Open University

January 2017

January 2017

Bachelor's degree, Business Management

Jordan

Sprott-Shaw Community College, Jordanian Canadian College

July 2006

July 2006

Higher diploma, Professional Business Management

Jordan

Wadi Sir College

July 2000

July 2000

Diploma, Architectural Engineering

Jordan

Skills

Training
Expert
Training
Expert
PMP
Expert
PMP
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Deliverables
Expert
Deliverables
Expert
Microsoft Office (Word, Excel, Powerpoint, Access, Outlook, Project, Publisher)
Expert
Microsoft Office (Word, Excel, Powerpoint, Access, Outlook, Project, Publisher)
Expert
Typing
Expert
Typing
Expert
Graphic Designing & Web Pages (Photoshop, Dreamweaver & Fireworks)
Intermediate
Graphic Designing & Web Pages (Photoshop, Dreamweaver & Fireworks)
Intermediate
Creating Forms
Expert
Creating Forms
Expert
Creating all sorts of promotional and marketing materials
Expert
Creating all sorts of promotional and marketing materials
Expert
Training
Expert
Training
Expert
PMP
Expert
PMP
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Deliverables
Expert
Deliverables
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Training
Legal Aspects of HR Management
Pioneers Academy
Feb 2013
PMP
OPTIMIZA Academy
Apr 2009
PMP
AMIDEAST Center
Dec 2005