Hussain Jaffer Hussain Abdulla Juma, Technical Support Engineer

Hussain Jaffer Hussain Abdulla Juma

Technical Support Engineer

Almoayyed International Group

Location
Bahrain
Education
Diploma, Software Development and Databases
Experience
16 years, 9 Months

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Work Experience

Total years of experience :16 years, 9 Months

Technical Support Engineer at Almoayyed International Group
  • Bahrain
  • My current job since January 2008

"Repairing all HP (Hewlett-Packard) products such as Laptops, PCs and printers under warranty or out of warranty.
"Ordering parts from HP.
"Replacing faulty part with new.
"Supporting many Companies for IT solutions and troubleshooting the problems by contracts and charges
"Replacing Server Parts as required

Technical Support Engineer at Ministry of Health - Bahrain
  • Bahrain - Manama
  • September 2008 to October 2011

"Installing and configuring computer hardware operating systems and applications.
"Monitoring and maintaining computer systems and networks

"Troubleshooting system and network problems and diagnosing and solving hardware/software faults.

"Replacing parts as required.
"Setting up new users accounts and profiles and dealing with password issues.
"Responding within agreed time limits to call-outs.
"I made support for all Hospitals, Health Centers and Buildings of Ministry of Health.

Cashier as part time job at KFC Bahrain
  • Bahrain - Manama
  • August 2007 to March 2008

Cashier as part time job

Education

Diploma, Software Development and Databases
  • at University of Bahrain
  • January 2008
High school or equivalent, General secondary Certificate
  • at Al-Jabriya secondary technical school
  • January 2005

Specialties & Skills

Warranty
MS Project
Profiles
MS Project
Windows Server
Windows 7
MCITP Certified
Computer Hardware
Troubleshooting
Windows
Laptops
Microsoft Office
Printers
Technical Support
Active Directory
Network Administration
Oracle 10g
Visual C++
Front Page

Languages

Arabic
English

Training and Certifications

(Certificate)
Date Attended:
December 2011
Valid Until:
December 2011
MCITP (Server Administrator on Windows Server 2008) (Certificate)
Date Attended:
December 2010
Valid Until:
May 2011
Microsoft Exchange Server 2010, Configuration (Certificate)
Date Attended:
January 2012
Valid Until:
March 2012
Enterprise Desktop Administrator on Windows 7 (Certificate)
Date Attended:
March 2012
Valid Until:
March 2012