Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Hussain AbuAsba, IT Support & Service desk Team Leader

Hussain AbuAsba

IT Support & Service desk Team Leader·MEDGULF

Saudi Arabia

Bachelor's degree, computer science

Work experience

Total years of experience: 7 years, 3 months

IT Support & Service desk Team Leader

February 2006 - April 2013

MEDGULF

Riyadh, Saudi Arabia

February 2006 - April 2013

Team Leader MEDGULF Feb 2006 - Till date

Working for Mediterranean & Gulf Cooperative Insurance & Reinsurance Company (S.J.S.C) " as an IT Support and service desk Team leader, where my job duties evolve support all employees technical and system issue. My duties also contain Follow up with all point of sale on implementation and technical support.


Duties and responsibilities: o Team leader for 10 support employees (6 in H.O, 2 in Khobar and 2 in Jeddah)
o Team leader for service desk call center.
o Support for 46 sites all over the kingdom.
o Responsible for Quality Assurance of service desk, Support and IT purchasing (toners, PC's, printers, card printers, hand punch, scrutiny cameras, WiFi routers etc.)
o Follow up with customers Implementation.
Company industry:
Insurance & TPA
Job role:
Information Technology

Education

Petra University

August 2005

August 2005

Bachelor's degree, computer science

Jordan

• Bachelor degree in computer science (CS) from Petra University, Amman, Jordan •Cisco Certified Network Associate (CCNA) •Microsoft certified professional (MCP) •Microsoft Certified System Administrator (MCSA) •Microsoft Certified System Engineer (MCSE) •Information Technology Infrastructure Library (ITIL)

Skills

BUYING/PROCUREMENT
Intermediate
BUYING/PROCUREMENT
Intermediate
IT SUPPORT
Expert
IT SUPPORT
Expert
PURCHASING
Expert
PURCHASING
Expert
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
SERVICE DESK
Expert
SERVICE DESK
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
System Center Configuration Manager (SCCM)
Nov 2015
System Center Operations Manager (SCOM)
Dec 2015
Microsoft certified professional (MCP)
Microsoft certified professional (MCP)
Mar 2009 - Apr 2009
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA)
May 2003 - Nov 2003
Microsoft Certified System Engineer (MCSE)
Microsoft Certified System Engineer (MCSE)
May 2009 - Jun 2009
Microsoft Certified System Administrator (MCSA)
Microsoft Certified System Administrator (MCSA)
Apr 2009 - May 2009
Information Technology Infrastructure Library (ITIL)
Information Technology Infrastructure Library (ITIL)
Sep 2011 - Sep 2011