حسين أبوادريس, Country Manager

حسين أبوادريس

Country Manager

Wataniya Airways

البلد
البحرين - المنامة
التعليم
دبلوم, High School Diploma
الخبرات
18 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 9 أشهر

Country Manager في Wataniya Airways
  • البحرين - المنامة
  • نوفمبر 2009 إلى مايو 2011

To improve on time departure at the station.
Look after all operation and administrational matters, such as telex communication and local correspondence with CAA and the head quarters.
Attend meeting Airlines organization comity involving Iran Air - Bahrain.
To improve customer services and insure delivery of service to passengers.
Representing the Airline with CAA, GHA, conferences.
Looking after the operation, customer services.
Maintain and look after all employees in the station.

Country Manager في Jazeera Airways
  • البحرين - المنامة
  • ديسمبر 2004 إلى أكتوبر 2009

Co-ordination with Ministries, Companies and Establishments between two parties.
Attending conferences and meeting, domestic and abroad.
Representing the Airline, with CAA, GHA conferences, domestic and abroad.
Looking after the operation, marketing, sales, Customer Services.
Maintain and look after works of all employees in the Station.
Many years of very successful program, project, and business management.

Duty Officer at Bahrain Airport في Gulf Air
  • البحرين - المنامة
  • يوليو 1997 إلى ديسمبر 2003

To improve customer services delivery and making sure of customer satisfaction with service given.
To ensure On-Time-Departure at the station.
Look after all operation and administrational matters, such as telex communication and local correspondence with CAA and the head quarter.
Attend Airlines organization committee meetings.
To ensure all Airport activities are followed as Gulf Air procedure by Handling Agent and Gulf Air Staff, Passenger check in, baggage handling, ramp activities and further more safety of Aircraft and passengers on board.

Started as Cabin Crew, then took the position of Cabin Senior في Gulf Air
  • البحرين - المنامة
  • أكتوبر 1991 إلى يونيو 1997

Customer cares service.
Full training for emergency evacuation.
To promote company’s new products and services.
To provide passengers with general information about the country they are visiting and where to go.
Introduce passengers with the routes and services the company provides.
Duty free sales on board and First Aid if necessary.

الخلفية التعليمية

دبلوم, High School Diploma
  • في High School Diploma
  • نوفمبر 1989

Specialties & Skills

Customer Support
Customer Service
Mastering in Microsoft Office XP
customer service
leadership

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Customer awareness (تدريب)
معهد التدريب:
Service Excellence
تاريخ الدورة:
December 2005
المدة:
48 ساعة
Load sheet (تدريب)
معهد التدريب:
Load sheet
تاريخ الدورة:
April 2007
المدة:
24 ساعة
Procedures of implementation Customer service (تدريب)
معهد التدريب:
Customer awareness
تاريخ الدورة:
August 2005
المدة:
72 ساعة

الهوايات

  • Travelling, Sports .