Hussain Alfaraj

Supported enterprise applications and project coordination activities within Saudi Aramco-aligned environments, including
functional analysis, requirements gathering, UAT coordination, stakeholder communication, testing validation, and application
lifecycle support.
• Led requirements gathering sessions and translated business needs into functional requirements and structured
documentation (BRD, user guides, test cases, and workflows)
• Coordinated with development teams, stakeholders, and cross-functional departments to support system
enhancements, issue resolution, and delivery timelines
• Supported full application lifecycle activities including analysis, testing, deployment validation, production support,
and post-implementation follow-up
• Facilitated User Acceptance Testing (UAT) activities, including test scenario validation, defect tracking, issue follow
up, and system readiness verification
• Conducted functional testing and system validation across development, QA, and production environments to ensure
alignment with business requirements
• Monitored project progress, tracked deliverables and risks, and provided status updates to stakeholders and
management teams
• Acted as primary coordination focal point between business users and technical teams to ensure clear
communication and alignment of project objectives
• Served as Acting Project Manager when required, supporting day-to-day project execution, stakeholder coordination,
and task management activities

Supported enterprise application initiatives and client-facing system projects within Saudi Aramco environments, including
functional analysis, stakeholder coordination, user training, eLearning delivery, testing support, documentation development,
and application enhancement activities.
• Coordinated with business stakeholders and technical teams to gather requirements, clarify workflows, and support
delivery of enterprise application solutions
• Supported system enhancement and implementation activities through functional analysis, documentation, testing
support, and validation coordination
• Supported application enhancement and customization activities by coordinating functional requirements, validation
efforts, and implementation support with technical teams
• Led client-facing coordination activities for Saudi Aramco projects, ensuring alignment between business
expectations, training deliverables, and technical execution
• Developed user guides, technical documentation, eLearning materials, and structured training content to support
end-user adoption and operational readiness
• Conducted workshops, meetings, and follow-up sessions with stakeholders to gather requirements, validate
deliverables, and address operational concerns
• Supported User Acceptance Testing (UAT), issue tracking, and functional validation activities to ensure system quality
and readiness for deployment
• Coordinated project activities including task follow-up, progress tracking, stakeholder communication, and timeline
monitoring across multiple initiatives
• Delivered eLearning solutions and training materials using ASSIMA Training Suite for enterprise systems and
operational workflows
• Supported onboarding, knowledge transfer, and end-user training activities across enterprise environments and
project teams

Managing employee tasks and dealing with customers and customers request. Quality assurance and marketing

Provided technical support services for Saudi Aramco end users within an enterprise IT environment, supporting workstation
setup, system maintenance, troubleshooting, and operational continuity activities.
• Provided technical support and troubleshooting for enterprise end users within Saudi Aramco environments
• Installed, configured, and maintained Windows operating systems, user workstations, and standard business
applications
• Performed hardware and software maintenance, issue diagnosis, and basic network support activities
• Supported data backup and recovery operations to maintain system and data integrity
• Generated operational and support progress reports for tracking and follow-up purposes

Provided part-time technical support and workstation administration services within a high-volume university
computing environment while completing undergraduate studies.
• Diagnosed and resolved workstation, software, and system-level technical issues for students and university staff
• Installed, configured, and maintained Windows operating systems and campus computer lab environments
• Performed system imaging, formating, reinstallation, and workstation setup activities
• Supported data backup, recovery, and general system maintenance operations
• Assisted end users with technical troubleshooting and operational support in a fast-paced academic environment