Hussam Al-Arda, Document Controlle -Quality Assurance - Human Resources Officer and Customer Service

Hussam Al-Arda

Document Controlle -Quality Assurance - Human Resources Officer and Customer Service

Ministry of Justice, Amman, Jordan

Location
Jordan - Amman
Education
Higher diploma, Professional Higher Diploma/Electronic Government
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

Document Controlle -Quality Assurance - Human Resources Officer and Customer Service at Ministry of Justice, Amman, Jordan
  • Jordan - Amman
  • My current job since July 2008

- July 2008-Now Ministry of Justice, Amman, Jordan
• Human Resources Officer
Study the needs of the courts of Human Resources
Supervise the recruitment of new staff
Supervise the training sessions for staff and human resource development
Do all correspondence and internal memos

• Quality Department
Quality Assurance - Specialist Quality Assurance Specialist.
Follow-up procedures of the computerized system and report on problems and solutions.

• Document Controller & Customer Service
Receiving customers and provide legal assistance with respect to operational issues.

Document Controller at PMDC-Project Management & Development Consultants
  • United Arab Emirates - Dubai
  • December 2013 to June 2014

Work projects under the DOT- Department of Transport - Abu Dhabi:

- Follow up Documents technical committee parking group.

- Follow up Documents higher committee parking group.

- Follow up parking management sub-group.

- Project control system administrator to Reserve dates meeting rooms

- Prepare Letters and MEMO Parking committee or Other Committee.

- Prepare Excel Sheet to Contact List parking committee.

- Prepare Parking Strategy Cases.

- Classification and arrangement of Letters for Manager.

Coordinator of local procurement at Saygeh Group National Paint
  • Jordan - Amman
  • December 2007 to July 2008

- Dec 2007- July 2008 Saygeh Group National Paint, Amman, Jordan
• Procurement Officer

Coordinator of local procurement. Work on the computerized administrative system to receive purchase orders until the completion of the procurement process.

موظف تدريب at Social security Corporation
  • Jordan
  • September 2007 to November 2007

- Sep 2007 - Nov 2007, Social security Corporation, Amman, Jordan
• System Analyses
Studding the system, exploring for bugs in the system, proposing the right solutions and working on future development.

• Financial Gaining
Put occupation, riles occupation, resolve occupation.

• Retirement Salary
Customer reception, data entrees, calculating salaries and financial discounts.

• Information System
Debugging the system failures in form of H.W and S.W. and maintaining the system capability for serving both personals and customers

• Search Department
Follow-up of companies and institutions, checking on how to deal with the Help of Social Security

Arab Knowledge and Management Society at Talal Abu-Ghazaleh Organization Amman
  • Jordan - Amman
  • August 2007 to August 2007

- Aug 2007- Aug 2007 Arab Knowledge and Management Society (AKMS) Talal Abu-Ghazaleh Organization Amman, Jordan
• Information System

Follow-up to the website and advertising services established through the private e-mail

متدرب at Social security Corporation
  • Jordan
  • September 2006 to December 2006

Sep 2006 - Dec 2006, Social security Corporation, Amman, Jordan

Education

Higher diploma, Professional Higher Diploma/Electronic Government
  • at University of Jordan
  • December 2012

دبلوم عالي مهني بتخصص الحكومة الالكترونية بدرجة امتياز

Bachelor's degree, بكالوريس -Management Information System
  • at Al-Balqa' Applied University
  • January 2007

Sep 2003 - Jan 2007 B Sc Management Information System (M.I.S.), Al-Balqa' Applied University

Specialties & Skills

Customer Service
Administrative Support
Microsoft Small Business Specialist
Quality Assurance
Document Controller
AEROSPACE
INTERNET EXPLORER
MICROSOFT WORD
NETSCAPE
OUTLOOK
PURCHASE ORDERS
QUALITY ASSURANCE
SOLUTIONS
Document Controller

Languages

Arabic
Expert
English
Expert

Training and Certifications

English Language Level (Certificate)
Date Attended:
February 2010
Valid Until:
June 2010
ICDL; International Computer Driving License (Certificate)
Date Attended:
May 2009
Valid Until:
November 2009
Quality Management System and Total Quality Management (Certificate)
Date Attended:
January 2007
Valid Until:
January 2007
Procedures of the Quality Management Section (Certificate)
Date Attended:
January 2009
Valid Until:
January 2009
Preparation of organizational structures and job description and modify (Certificate)
Date Attended:
January 2009
Valid Until:
January 2009
Rule Of Law Project –Quality Control Orientation Session (Certificate)
Date Attended:
July 2009
Valid Until:
July 2009

Hobbies

  • الرسم
  • القراءةوالمطالعة