HUSSAM Mahabbat

Lead Integrated Facilities Management (IFM), Operations & Maintenance (O&M), Engineering Support, Contracting, Procurement,
and Technical Services across multi-site operations while driving operational excellence, governance, financial performance, and
long-term business growth.
• Led Integrated Facilities Management (IFM) operations across multiple contracts and service locations.
• Directed Hard FM and Soft FM service delivery while ensuring compliance with contractual SLAs and KPIs.
• Managed multi-site operations while ensuring operational readiness, service continuity, and business continuity through risk
mitigation planning.
• Managed preventive, predictive, and corrective maintenance programs to maximize asset performance and operational
reliability.
• Oversaw subcontractors, suppliers, and technical teams to ensure high-quality service delivery and effective work control.
• Implemented CAFM/CMMS-driven maintenance planning, PPM scheduling, and performance reporting.
• Standardized operational policies, procedures, and processes across all branches and business units.
• Improved customer satisfaction through operational excellence and continuous service improvement initiatives.
• Ensured full compliance with HSE regulations, ISO 45001 standards, and client operational requirements.
• Directed enterprise-wide operations across multiple business units and service lines with full P&L authority and governance
accountability to the board.
• Developed organizational strategy, KPI frameworks, executive dashboards, and governance reporting; oversaw CAPEX, OPEX,
and cost optimization initiatives.
• Improved operational visibility through digital transformation and data-driven performance management (SAP, Odoo, Power
BI).
• Led cross-functional teams and executive commitees to achieve strategic business objectives.
• Represented the company with government and private sector partners; ensured compliance with Saudi Labor Law, VAT, Zakat,
and contractual obligations; mentored senior leadership with structured succession planning.

• Provide strategic oversight and governance across media, academic, and content operations.
• Co-architect of the EQSA-Sada Media joint academic programme — sports media training, digital production, and
professional content development.
• Drive board-level investment decisions, partnership structuring, and expansion into sports and educational media content.
• Build and maintain relationships with government bodies, academic institutions, and community organisations aligned with
Vision 2030 cultural and media objectives.
• Lead qualification and professional development initiatives for the next generation of Saudi media professionals.

Provided executive leadership to strengthen operational performance, accelerate growth, and establish governance frameworks
across contracting, FM, and business services — aligning operational execution with commercial strategy.
• Led FM operational planning, project mobilization, and operational readiness for new contracts across multiple regions.
• Managed client relationships and ensured SLA achievement across multiple operational sites.
• Directed manpower planning, workforce utilization, resource allocation, and service optimization.
• Served as primary operational authority overseeing all divisions; established KPI frameworks, SOPs, and performance
accountability systems across all sites and contracts.
• Led tender submissions, bid management, technical proposals, pricing strategies, and commercial negotiations for strategic
contracts.
• Negotiated high-value contracts with public and private sector clients; supported business development and market expansion
initiatives.
• Established project governance and reporting frameworks across active projects and contracts.
• Ensured regulatory compliance and HSE governance across all active sites and contracts.

Directed nationwide Facilities Management and O&M operations across contracting, FM, infrastructure, and maintenance services
— building the entire management hierarchy from zero and leading organizational transformation across five Saudi cities with
1, 700+ employees.
• Directed nationwide Facilities Management and O&M operations across multiple sites in 5 KSA cities.
• Managed Hard FM, Soft FM, MEP maintenance, infrastructure maintenance, and technical support services.
• Directed project portfolios from initiation through successful handover, including planning, execution, monitoring, and close
out.
• Maintained over 95% SLA compliance through KPI monitoring and performance management.
• Improved asset lifecycle performance through preventive maintenance strategies and operational planning.
• Led mobilization of new FM contracts, including staffing, procurement, equipment, and operational readiness.
• Built the entire management hierarchy from zero: department heads, operations supervisors, site managers, engineers,
technicians, and administrative staff.
• Built executive leadership teams and succession plans; directed strategic planning and annual business objectives; established a
high-performance organizational culture.
• Optimized workforce utilization and resource allocation across 5 cities to improve productivity and profitability.
• Designed KPI-linked performance tracking, company-wide SOPs, and ISO 45001-aligned QHSE governance.
• Secured SAR 750M+ in contracts: Saudi Electricity Company (~SAR 300M), STC (~SAR 170M), Mobily (~SAR 170M), Saudi Aramco
(~SAR 100M), KAUST (~SAR 80M), and Saudi Airlines.
• Delivered 53% revenue growth and 47% profitability increase within 18 months through disciplined delivery, commercial
optimization, and strategic contract acquisition.
• Reduced operating expenditure by 30%+ through PPM optimization, ERP implementation (SAP & Odoo), and procurement
rationalization.
• Achieved 95%+ SLA compliance and 100% contract renewal rate across all major clients over 4+ consecutive years.
• Maintained high client satisfaction through proactive service delivery, operational responsiveness, and continuous improvement
initiatives.
• Led enterprise ERP implementation (SAP & Odoo) company-wide; automated operational reporting, KPI tracking, and executive
dashboards for data-driven decision-making.
• Expanded from a single Jeddah branch to full operational presence in Jeddah, Riyadh, Taif, Makkah, and Madinah.

• Led FM, maintenance, and construction operations — improving performance, SLA compliance, and customer satisfaction.
• Introduced performance dashboards and KPI tracking aligned with commercial SLAs and engineering delivery standards.

• Managed turnkey construction, infrastructure, and MEP projects end-to-end — coordinating engineering, procurement, and
construction (EPC) activities, subcontractors, QA, and cost control.
• Controlled project budgets, schedules, quality, and delivery performance; managed project risks, change requests, and
stakeholder expectations.
• Supervised multidisciplinary engineering and project teams to ensure timely delivery within scope and budget.
• Applied value engineering and cost control to optimize project profitability without compromising delivery quality or safety
standards.

• Managed engineering operations, PPM planning, maintenance planning, production reliability, and ISO 45001-aligned HSE
initiatives.
• Led technical troubleshooting and root cause analysis (RCA) investigations to improve asset reliability and lifecycle performance.
• Managed engineering compliance with international standards; implemented ISO 45001-aligned QHSE systems and supported
business development through technical proposal preparation.