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Mohamad Hussam Laalo, Administrator EAS Revenue

Mohamad Hussam Laalo

Administrator EAS Revenue ·Etihad Airways

United Arab Emirates

Diploma, Diploma

Work experience

Total years of experience: 25 years, 9 months

Administrator EAS Revenue

June 2017 - Present

Etihad Airways

Abu Dhabi, United Arab Emirates

June 2017 - Present

• Process the airport transportation invoices according to EASG data/guest transport from aircraft to terminal/crew transport/VIP transportation
• Accountable for aircraft facilities invoices to EY aircrafts and another airlines/load and offload baggage/wheelchair service
• Process Housekeeping bills to other airlines
• Supporting catering team in the process of charging catering services to EY and different airlines as per ERB System

Company industry:
Airlines
Job role:
Administration

Government Liaison Representative

December 2012 - February 2017

Etihad Airways

Abu Dhabi, United Arab Emirates

December 2012 - February 2017

• Responsible for processing and carrying out all transactions related to visas.
• Process all types of visas including employment visa, residence visas for employees.
• Be up to date with regard to any changes or amendments to the prevailing laws and rules.
• Submit relevant documents periodically to the Immigration/Ministry of Health/Abu Dhabi Police/Ministry of Foreign Affairs
• Complete departure and exit formalities/security ports for the employees.
• Maintaining a well-organized relation with Embassies.
• Able to relate well to the public, very personable and good on the telephone.
• Diplomatic, tactful, creative, discreet, flexible, resourceful, dependable, friendly, emotionally mature and professional.

Company industry:
Airlines
Job role:
Human Resources and Recruitment

Barber Shop and Spa Manager

May 2010 - November 2012

Alabrar Vip Spa

Jeddah, Saudi Arabia

May 2010 - November 2012

• Greet customers as they arrive in the barbershop and engage them in conversation to determine their needs
• Provide suggestions to clients regarding current hair styles and popular trends
• Answer clients’ questions regarding barbershop’s facilities and hair care products
• Inquire from clients about hair care preferences and suggest appropriate resolutions to hair and scalp issues
• Ensure that all combs and scissors are cleaned and sanitized after use, assume responsibility for the upkeep and cleanliness of work station
• Take telephone calls from clients and provide them with needed information
• Schedule appointments over the telephone and maintain records of work performed on each client
• Perform up-selling and cross-selling services by suggesting retail products placed at the barbershop
• Supervise trainees and apprentices to ensure that they are working according to the shop’s protocols
• Resolve clients’ complaints properly in a bid to ensure recurring business from them

Company industry:
Personal Care Centers
Job role:
Beauty and Fashion

Hairdresser Barber Shop

June 2000 - April 2010

Alyamaan

Aleppo, Syria

June 2000 - April 2010

• Cut and style hair according to clients’ instructions
• Provide beard trims to clients looking for grooming
• Ensure that sufficient items such as clean wrap sheets and towels are available on an on-going basis
• Create a very positive experience for the customer, handle customer needs and provide exact information to meet those needs.

Company industry:
Personal Care Centers
Job role:
Beauty and Fashion

Education

Middle School

June 2007

June 2007

Diploma, Diploma

Syria

Skills

Microsoft Office Applications
Expert
Microsoft Office Applications
Expert
Microsoft Office
Expert
Microsoft Office
Expert
operation
Expert
operation
Expert
Microsoft Office Applications
Expert
Microsoft Office Applications
Expert

Languages

Arabic
Native Speaker
English
Intermediate