Mohamad Hussam Laalo

• Process the airport transportation invoices according to EASG data/guest transport from aircraft to terminal/crew transport/VIP transportation
• Accountable for aircraft facilities invoices to EY aircrafts and another airlines/load and offload baggage/wheelchair service
• Process Housekeeping bills to other airlines
• Supporting catering team in the process of charging catering services to EY and different airlines as per ERB System

• Responsible for processing and carrying out all transactions related to visas.
• Process all types of visas including employment visa, residence visas for employees.
• Be up to date with regard to any changes or amendments to the prevailing laws and rules.
• Submit relevant documents periodically to the Immigration/Ministry of Health/Abu Dhabi Police/Ministry of Foreign Affairs
• Complete departure and exit formalities/security ports for the employees.
• Maintaining a well-organized relation with Embassies.
• Able to relate well to the public, very personable and good on the telephone.
• Diplomatic, tactful, creative, discreet, flexible, resourceful, dependable, friendly, emotionally mature and professional.

• Greet customers as they arrive in the barbershop and engage them in conversation to determine their needs
• Provide suggestions to clients regarding current hair styles and popular trends
• Answer clients’ questions regarding barbershop’s facilities and hair care products
• Inquire from clients about hair care preferences and suggest appropriate resolutions to hair and scalp issues
• Ensure that all combs and scissors are cleaned and sanitized after use, assume responsibility for the upkeep and cleanliness of work station
• Take telephone calls from clients and provide them with needed information
• Schedule appointments over the telephone and maintain records of work performed on each client
• Perform up-selling and cross-selling services by suggesting retail products placed at the barbershop
• Supervise trainees and apprentices to ensure that they are working according to the shop’s protocols
• Resolve clients’ complaints properly in a bid to ensure recurring business from them

• Cut and style hair according to clients’ instructions
• Provide beard trims to clients looking for grooming
• Ensure that sufficient items such as clean wrap sheets and towels are available on an on-going basis
• Create a very positive experience for the customer, handle customer needs and provide exact information to meet those needs.