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Hussein Abdelal, Team Leader

Hussein Abdelal

Team Leader

Commercial bank of Qatar

Location
Egypt - Cairo
Education
Master's degree, Interpreting
Experience
9 years, 3 Months

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Work Experience

Total years of experience :9 years, 3 Months

Team Leader at Commercial bank of Qatar
  • Qatar - Doha
  • September 2004 to November 2013

Lead, manage, coach and evaluate team of collectors (5 direct reports).
Handle risky and important ACs.
Follow up repayments plans with RMs, AOs and branch managers.
Monitor flow rates, performance, productivity & BAU reports.
Collects on hardware items purchased through various WBS branches
Ensure that 75% and over of the receivables are under 60 days in arrears
Serve as liaison between the corporate clients, their accounts managers and sales representatives
Performed skip tracing and trouble shooting.
Assess and analyse accounts based on their credit history

Education

Master's degree, Interpreting
  • at York university - Graduate studies
  • August 2015

Master of Conference Interpreting

Bachelor's degree, English
  • at Helwan University
  • August 1999

English arts and translation

Specialties & Skills

5 Why
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Rational Team Concert
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Lead By Example
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Time Series Analysis
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Export
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Management
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Credit cards
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Translation
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Banking
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Selling
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Interpreting
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Languages

English
Intermediate

Training and Certifications

Call centre techniques (Certificate)
Date Attended:
April 2006
Valid Until:
April 2006
Business english (Certificate)
Date Attended:
January 2012
Valid Until:
January 2012
Business administration, sales and merketing (Certificate)
Date Attended:
January 2002
Valid Until:
May 2002
Canadian culture (Certificate)
Date Attended:
January 2014
Valid Until:
April 2014
Collections techniques by the commercial bank of Qatar (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
Letters of credit and exporting process (Certificate)
Date Attended:
February 2002
Valid Until:
February 2002
Anti-money laundering from Bahrain institute of bankers (Certificate)
Date Attended:
February 2010
Valid Until:
February 2010

Hobbies

  • Translation and press writting
    One book translated and publishes. More than 20 articles translated and published in Arabic news papers. ******************** English link: http://www.amazon.com/Inside-The-Mirage-Americas-Partnership/dp/product-description/0813340527 ************************** Arabic link: http://www.neelwafurat.com/itempage.aspx?id=lbb159947-121841&search=books
  • Body building
    Going to the gym regularly