Business Development Manager
Tasawk
Total years of experience :8 years, 9 Months
• Create sales and marketing plan
• Quality assurance for sales and marketing scenario
• Start relationships with companies related to the company field
• Developing the infrastructure of the company
• Create a new ways of collecting data
• Handling big deals and customers problems
• Develop and maintain after sales relationships
• Follow up with sales and marketing reports
• Event and public relation management
• Develop and maintain relationship between old and new customers.
• Collecting new and old data and start a new communication channel.
• Presenting our services and explain how we are able to change the organization.
• Closing the agreements and following up with the training process from the beginning to the end.
• Execute, develop, and change the organizations’ training plan.
• Advise all candidates to how to follow the right way for learning and developing themselves.
• Advise corporate how to how to achieve the training and development goals and also to how to find the training need.
• Follow up with the training process and make sure there no obstacle.
• Control the training quality by checking up the evaluation day by day.
• Finish the training process and follow up with the new needs
o Collect corporate data every day by internet.
o Arrange meeting with interested customers.
o Show customers all information about our training products.
o Follow up with current customers for any updates about their training need and their new training plan.
o Daily report for all updates for my customers and refer it to my supervisor.
o Closing the deal and handle issues regarding closed deals.
o Make sure the deal is running with the high level of professional way.
o Check with our customer if there is any complain or notes during and after the training and handle it immediately.
Delivered the below subjects:
o Customer Care Skills.
o Business Communications Skills.
o Effective Time Management skills.
o Problem Solving Skills.
o Effective Business Writing Skills.
o Introduction to Effective Presentation Skills.
o Leading in Tough Times Skills.
o Problem Solving Skills.
o Handling Customer Problems.
o Prepare monthly report to accounts about the international exams
o Prepare daily report about the new & old attendees.
o Execution report monthly.
o Enroll new student’s registrations on the system.
o Administrating all international exams.
o Handling any problems related to Customers & Instructors.
o Daily reports.
o Organize the training Schedule weekly.
o Prepare salary reports for the (Full time & Part time) instructors.
o Prepare new classes & events.
o Qualify the new candidates to be trainers.
o Prepare the welcome class presentation every new course.
❖ IBTA institute-Canada, ''Certified Business Professional in Customer service''. ❖ New Horizons-Egypt. Mansoura, ''Internet And Computing Core Certification'' (IC3) ❖ New Horizons-Qatar, Doha, ''International Computer Driving License'' (ICDL) ❖ New Horizons-Egypt, Mansoura, ''Soft Skills Training'' (Customer Care/ Business Communication/ HR/Management Fundamentals/Sales/Accounting for Business/Time Management/Problem Solving/Career Development/Presentation Skills/Leadership/Business Writing/) ❖ Mansoura University-Egypt, Mansoura ''Fundamental of Financial Analysis in the Stock Market''.
❖ Mansoura University-Egypt, Mansoura ''Bachelor in Accounting and Business Management''.
