Sales Manager
TASCO
Total years of experience :16 years, 3 Months
managing all the sales activities with the contractors, stduying the BOQ and the specs to propose the right material, contacting the overseas manufacutrers, following shipments and deliveries, following invoices and payments, contacting new contractor and consultants to specify the company and the products.
• Leading the sales and retail operations function across KSA and Bahrain.
• Team leadership and management. Cross department stakeholder management, with a focus on sales, marketing and government relations.
• Full responsibility for the government licensing requirements for sales requirements.
• Development and planning of the KSA and Bahrain budget. Ongoing tracking to identify and deliver efficiencies.
• Delivery of the Retail experience standard guide to deliver the best possible customer experience.
• Identification of new sales locations and concepts (ex: pop-up retail / mobile sales van) to support the sales team achieving their targets.
• Documentation and implementation of a location opening process to ensure consistent execution pf go-to-market sales activities.
• Standardization and documentation of location closing process.
• On-going asset management inventory process.
• On-going negotiations for the renewal operations contracts.
• Finance planning and management to ensure timely payment of all bills (vendors, electricity, government licenses etc.…)
• In partnership with sales heads, responsible for the on-going set-up, management and operations of the retail footprint (27 locations) to drive customer revenue.
• Full responsibility for the opening of new locations and closure the low performing locations based on revenue performance and location profitability analysis with commercial finance and sales heads.
• Identification of partners and suppliers for new location concept builds and location maintenance requirements.
• Key stakeholder management including sales, marketing, IT, finance, technical and broadcast
• Management and negotiation with external agencies and suppliers to support the operational efficiencies of sales locations.
• Annual Budget planning and monthly spend tracking.
• Delivery of monthly sales revenue targets (individual and team) for new sales, renewals and reinstatements of OSN customers.
• Attendance at monthly sales training effectiveness sessions as part of delivering sales performance KPI’s.
• Presentation of products and services to current and potential clients.
• Preparation of customer approach action plans and schedules to identify specific targets.
• In month forecasting and projections to sales management to track performance vs budget.
• Creation of a sales lead collection process to enable an efficient and structured follow up on new leads and referrals resulting from field activity.
• Preparation of presentations, proposals and sales contracts based on content, offers and experience selling points.
• Handling all the customers complaints and the delivery of solutions to maximize customer retention.
• Delivery of the monthly sales target (southern region)
• Meeting new potential customers and present the company products
• Follow up with the existing customers
• Take the customers’ orders and submit it for delivery
• Follow up with the delivery team to send the orders on time
• Support the finance team for cash collections and payments