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Hussein Moussa, Area Restaurant Manager

Hussein Moussa

Area Restaurant Manager·APPAREL GROUP Molten chocolate cafe

Qatar

Bachelor's degree, BBA

Work experience

Total years of experience: 15 years, 2 months

Area Restaurant Manager

November 2020 - March 2024

APPAREL GROUP Molten chocolate cafe

Doha, Qatar

November 2020 - March 2024

• Managing the daily operaons of the restaurant including supervising employees and planning menus
• Monitoring inventory levels to ensure that supplies are adequate to meet customer demand
• Ensure the achievement of restaurant KPIs and financial objecves
• Lead, manage, train, and coach restaurant managers and staf
• Ensure compliance to government regulaons and company set standards and policies
• Reviewing customer feedback to idenfy areas for improvement or posive aspects that should be emphasized in future promoons
• Overseeing the markeng eforts of the restaurant, including developing seasonal promoons and events that will aract new customers
• Managing staf schedules to ensure that adequate coverage is provided during peak hours while reducing costs during of hours
• Ensuring that employees have the tools they need to do their jobs
• Prepare regular sales dashboards/ reports and gather key insights for senior management
• Establishing standards for food quality, sanitaon procedures, employee
• Support company markeng campaigns
• Monitoring growth and analyzing the impact on a weekly and Monthly basis
• performance, and customer service, and enforcing these standards through regular inspecons
• Ensuring guest sasfacon & implement and enhances the highest level of service, quality, producvity, and sanitaon standards with the store.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Service Manager

January 2020 - June 2020

Alshaya Group Texas Road House

Doha, Qatar

January 2020 - June 2020

• Managed an appropriate inventory and control cost of goods.
• Trained, developed, and monitored the enre team to ensure customer focus and operaonal eficiency including appraisals.
• Managed all health and safety (including HACCP), housekeeping standards and maintain operaonal equipment
• Ensure efect communicaon of informaon from the host brand/head ofice to the restaurant team

Company industry:
Catering, Food Service, & Restaurant

Restaurant General Manager

December 2015 - May 2019

Bateel Interantional

Al Kuwait, Kuwait

December 2015 - May 2019

• Managed the restaurant as an independent, profitable unit and seng high-performance standards.
• Planning, organizing, direcng, and managing all outdoors acvies to achieve maximum guest sasfacon through high standards of food and beverage quality, presentaon, and service.
• Assisted with outdoor sales and markeng plans.
• Ensured that outdoor operaonal budgets are in-line and that costs are strictly controlled.
• Maximized restaurants profitability by increasing turnover.
• Controlled food and beverage costs.
• Formulated and connually upgraded the standards of performance, policies, and procedures necessary for the eficient operaon of the restaurant.
• Applied the checklist and service set in the module, as needed for the smooth running of the operaon.

Company industry:
Catering, Food Service, & Restaurant

Service Manager

January 2013 - December 2015

Alshaya Group Texas Road House

Al Kuwait, Kuwait

January 2013 - December 2015

Company industry:
Catering, Food Service, & Restaurant

Resturant Manager

October 2011 - January 2013

Alshaya Group Pizza Express

Al Kuwait, Kuwait

October 2011 - January 2013

Company industry:
Catering, Food Service, & Restaurant

Assistant Restaurant Manager

May 2010 - October 2011

Alshaya Group Pizza Rustica

Al Kuwait, Kuwait

May 2010 - October 2011

Company industry:
Catering, Food Service, & Restaurant

Restaurant Supervisor

March 2008 - May 2010

Alshaya Group Noodle Factory

Al Kuwait, Kuwait

March 2008 - May 2010

.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

European Global school

February 2017

February 2017

Bachelor's degree, BBA

Kuwait

Lebanese Technical Training School

June 2004

June 2004

Diploma, Specialized Hospitality Services

Lebanon

Skills

Team Building
Expert
Team Building
Expert
Development
Expert
Development
Expert
Customer Focus
Expert
Customer Focus
Expert
Company Operations
Expert
Company Operations
Expert
HACCP
Expert
HACCP
Expert
FOOD QUALITY
Expert
FOOD QUALITY
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SALES
Expert
SALES
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
PLANNING
Expert
PLANNING
Expert
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS (HACCP)
Expert
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS (HACCP)
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
BRANDING
Intermediate
BRANDING
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
building good team
Expert
building good team
Expert
P&l
Expert
P&l
Expert
Team Building
Expert
Team Building
Expert
Development
Expert
Development
Expert
Customer Focus
Expert
Customer Focus
Expert
Company Operations
Expert
Company Operations
Expert
HACCP
Expert
HACCP
Expert

Languages

English

Expert

Arabic

Native Speaker

Hobbies and interests

Reading, Football, Traveling