FREELANCE IT SUPPORT SPECIALIST
FL
Total years of experience :10 years, 2 Months
FREELANCE IT SUPPORT SPECIALIST, RUSSIAN FED.
FEB 2012 - PRESENT
Processing and manage full IT requests from SME companies. based on short contracts or daily requests
- Resolve a technical problems in LANs, client's PCs and connections to Internet.
- Reinstalling the OS on users PC's.
- Configured routers, access points and Wi-Fi.
- Installing CCTV Systems.
GENERAL COMPANY FOR PHOSPHATE & MINES GECOPHAM, HIMS, SYRIA
JAN 2005 - NOV 2011
IT MANAGER (ANNUAL CONTRACT)
Responsible for the day to day IT requirements of the company such as user management, and managing a team of over 80 administrative & technical staff, beside handiling recruitment and training of new staff
Section Duties: - Supervised the IT projects.
- Project Control (Engineering, Procurement and construction status tracking)
- Strengthening the IT infrastructure through to implementing new technologies.
- Hardware and software installation, maintenance and repair.
- Performing routine audits of systems and software.
- IT budgets and expenditure on hardware and software.
- Developing & maintaining the company IT systems, software and databases.
- IT commercial planning and budgeting skills.
- Procurement of IT hardware, software and maintenance products & services.
- Responsible for the recruitment and training of new staff.
- Internal & hosted network infrastructure.
- CCTV security system.
- Website supervisor, managing the site infrastructure, updating the information, and adding new announcements.
- Responsible of maintaining the personal computers in the internet center (Hardware & Software).
- Resolve the connection problems with clients and answering their questions by phone.