Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Ibhar AL-almaei, Service desk analyst

Ibhar AL-almaei

Service desk analyst·ISE

Saudi Arabia

Bachelor's degree, English

Work experience

Total years of experience: 0 years, 4 months

Service desk analyst

October 2018 - January 2019

ISE

Riyadh, Saudi Arabia

October 2018 - January 2019

Receive and log Service Desk calls coming via all service channels (phone, email, portal ..)
Communicate with the Service Desk in the UK to resolve all IT issues hosted by UK.
Provide first line support and incident resolution to all BAE KSA users
Monitor and manage the tickets SLA to ensure the customer satisfactions.

Company industry:
Administration Support Services
Job role:
Administration

Education

King Saud University

January 2016

January 2016

Bachelor's degree, English

Saudi Arabia

King Saud University

Bachelor's degree, English language and literature

,

Skills

ATTENTION TO DETAIL

Expert

COMMUNICATION SKILLS

Beginner

MICROSOFT ACCESS

Beginner

MICROSOFT EXCEL

Beginner

MICROSOFT OFFICE

Beginner

MICROSOFT OUTLOOK

Beginner

MICROSOFT POWERPOINT

Beginner

MICROSOFT WORD

Beginner

PC

Beginner

PERSUASION

Beginner

Languages

Arabic

Expert

English

Expert