Systems Administrator
Interbrands
Total years of experience :14 years, 2 Months
* monitoring and maintaining the computer systems and networks within an organization in a technical support role.
* installing and configuring computer systems.
* software or equipment suppliers providing after-sales support or companies that specialist in providing IT maintenance and support..
* Working with employees to identify computer problems and advising on the solution.
* Logging and keeping records of employee queries.
* Analyzing call logs so you can spot common trends and underlying problems.
* Updating self-help documents so employees can try to fix problems themselves.
* Working with field engineers to visit employees if the problem is more serious.
* Testing and fixing faulty equipment.
* Active directory.
* Office 365.
* Skype For Business.
* Windows server.
* Exchange.
* sharing.
* OneDrive Administrator.
* Active Directory.
* Firewall
* VMware.
* monitoring and maintaining the computer systems and networks within an organisation in a technical support role.
* installing and configuring computer systems .
* software or equipment suppliers providing after-sales support or companies that specialist in providing IT maintenance and support..
* Working with employees to identify computer problems and advising on the solution.
* Logging and keeping records of employee queries .
* Analyzing call logs so you can spot common trends and underlying problems .
* Updating self-help documents so employees can try to fix problems themselves .
* Working with field engineers to visit employees if the problem is more serious.
* Testing and fixing faulty equipment .
* Active directory .
* Office 365 .
* Skype For Business .
* Windows server .
* Exchange .
* sharing .
* OneDrive Administrator .
* Active Directory .
* Firewall
* monitoring and maintaining the computer systems and networks within an organisation in a technical support role.
* installing and configuring computer systems .
* software or equipment suppliers providing after-sales support or companies that specialise in providing IT maintenance and support..
* Working with employees to identify computer problems and advising on the solution.
* Logging and keeping records of employee queries .
* Analysing call logs so you can spot common trends and underlying problems .
* Updating self-help documents so employees can try to fix problems themselves .
* Working with field engineers to visit employees if the problem is more serious.
* Testing and fixing faulty equipment .
* Active directory .
IT Major.