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Ibrahem Mostafa Hanafy, Sales Manager

Ibrahem Mostafa Hanafy

Sales Manager·Master Works

Saudi Arabia

Bachelor's degree, Libraries and information Department

Work experience

Total years of experience: 18 years, 0 months

Sales Manager

October 2015 - Present

Master Works

Riyadh, Saudi Arabia

October 2015 - Present

Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Company industry:
Software Development
Job role:
Sales

COO

January 2015 - September 2015

IMCOMS

Cairo, Egypt

January 2015 - September 2015

Design and implement business strategies, plans, and procedures
Set comprehensive goals for performance and growth
Establish policies that promote company culture and vision
Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
Lead employees to encourage maximum performance and dedication
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Assist CEO in fundraising ventures
Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
Manage relationships with partners/vendors

Company industry:
Marketing
Job role:
Management

Account Manager

April 2014 - September 2014

Prime Saudi Vision

Riyadh, Saudi Arabia

April 2014 - September 2014

Managing a portfolio of accounts
Dealing with all aspects of a campaign
Using an existing network of industry contacts to generate new business
Leading and training other members of the account team
Managing the work of account executives
Leading project management activity
Ensuring necessary actions are undertaken by the account team
Building a 'territory
Achieving sales targets
Delivering sales presentations to high-level executives
Attending client meetings
Maintaining and expanding relationships with existing clients
Completing administrative work, as required

Company industry:
IT Services
Job role:
Management

Digitization Specialist

July 2013 - March 2014

King Fahd National Library.

Riyadh, Saudi Arabia

July 2013 - March 2014

- Digitize books and Theses, and convert it from printed format to Electronic format.

- Work on the fastest scanner machine in the world KIRTAS, information about the machine.
http://www.kirtas.com/bookscanners.php

- Transform extracted images from KIRTAS scanner to PDF files through Limp software.

- Upload books and Theses to D-space system.

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

system Administrator

October 2010 - June 2013

Digital Library Unit - Egyptian Universities Libraries Consortium

Cairo, Egypt

October 2010 - June 2013

Future library system Administrator.
Discovering the technical errors in the future library system, and sent to technical support to solve it.
Bibliographic records quality control.
Extraction and the formulation of statistics the performance of the Egyptian universities on the system.
Training the Egyptian Universities librarians on the use of the various sub-systems of the future library system.
Training The Egyptian universities professors on the use of global databases, the following:
(IGI Global Research Journals, Search Books @Ovid, ASCE, EMERALD, Sage Journals Online, ISI Web of Knowledge, Wiley Blackwell, JSTOR, Proquest, Springer Link E-Books, Springer Link Journals, Science Direct, EBSCO Academic Search Complete, Wilson Humanities Abstracts Full Text, Inis (International Nuclear Information System Database), Ovid MEDLINE, Ovid CAB Abstracts, Ovid CAB Global Health, AGRIS (The international information system for the agricultural sciences and technology), Journals @Ovid)

Company industry:
Primary, Prep, & Secondary School
Job role:
Research and Development

web developer

January 2009 - June 2013

free lancer

Cairo, Egypt

January 2009 - June 2013

• Design and develop web sites :
Member of a teamwork to develop site of Arab Federation for Libraries and Information "AFLI"
http://www.afli.info/
Designing website of Amar company for Real Estate Marketing.
http://www.amaaregypt.com/
Designing website of Egypt dream (scientific site offers scientific articles for a group of expatriates abroad researchers, in Switzerland).
http://www.egydream.imcoms.com/
Designing website of IMCOMS company for Internet technology (to host the web sites, design and development sites).
http://www.imcoms.com/
Designing website of company Schnell (Egyptian German Company for trade, transport and construction).
http://www.schnellegypt.com/

Company industry:
Internet & E-commerce
Job role:
Design, Creative, and Arts

CEO

October 2010 - September 2011

LIB Voice Radio

Cairo, Egypt

October 2010 - September 2011

General Manager and owner of the idea of establishing lib voice radio, the first electronic radio in the field of libraries and information Duties included:
1- Created a working group.
2- Division of the administrative structure of the broadcast.
3- Design the site and advertising design.
4- design a promotional videos for the radio programs
Start of work 1/10/2010, and the pilot broadcast on 12/12/2012

Company industry:
Media Production
Job role:
Management

Information Specialist

January 2009 - October 2010

Ayna Egypt, Cairo, Egypt

Cairo, Egypt

January 2009 - October 2010

Information Specialist from June. 2009 - October 2010. Duties included:
1- Enrich the content of electronic digital library of Arabic E books, cataloging the E-Books \[Classification, Description Cataloging and Subject Cataloging\].
2- Enrich the content of search directory of Arabic websites, cataloging the E-Books \[Classification, Description Cataloging and Subject Cataloging\].

Company industry:
IT Services
Job role:
Information Technology

E-marketing Specialist

January 2009 - October 2010

Arabia for management technology and training

Cairo, Egypt

January 2009 - October 2010

E-marketing Specialist from June. 2009 - October 2010. Duties included:
1- Manage the newsletter for the company.
2- Communicate with customers through means of communication and marketing the company products.

Company industry:
Telemarketing
Job role:
Marketing and PR

Participating in the development project and the mechanization.

January 2009 - October 2010

College of Graduate Studies, Mubarak Academy

Cairo, Egypt

January 2009 - October 2010

Participating in the development project and the mechanization of library and information center Graduate School of the Academy of Mubarak's security "Police Academy" From June 2009 - 2011. Duties included:
1- Descriptive Cataloging.
2- Indexing objective.
3- Classification.
4- Shelving and arranging information sources.
5- Data entry Bibliographic data into automated system. Smart Library System (SLS).
6- The composition of user's files and the OPAC.

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

IT manager

January 2008 - October 2008

Ammar Egypt for real estate marketing and services

Hurghada, Egypt

January 2008 - October 2008

IT manager from June. 2008 - October. 2008. Duties included:
1- Marketing the Real Estate Product.
2- Find new customers to the company.
3- Create a database to manage customer and company data.

Company industry:
Real Estate
Job role:
Marketing and PR

Education

Helwan University

May 2011

May 2011

Bachelor's degree, Libraries and information Department

Egypt

Preliminary MA 2011 Libraries and information Department; Faculty of Arts, Helwan University Degree: Very Good – GPA 3.50.

Helwan University

May 2010

May 2010

Bachelor's degree, Libraries and information Department

Egypt

Bachelor of Arts 2010 Libraries and information Department; Faculty of Arts, Helwan University Degree: Good – GPA 2.75.

Skills

Library 2.0
Expert
Library 2.0
Expert
Project Management
Expert
Project Management
Expert
Web Development
Expert
Web Development
Expert
Information Systems Development
Expert
Information Systems Development
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
IT Instructor
Expert
IT Instructor
Expert
SEO - Search engine optimization
Intermediate
SEO - Search engine optimization
Intermediate
E-marketing
Intermediate
E-marketing
Intermediate
sales
Expert
sales
Expert
web developer & Designer
Intermediate
web developer & Designer
Intermediate
Social Media Marketing
Expert
Social Media Marketing
Expert
Information Systems Development
Expert
Information Systems Development
Expert
Web Development
Expert
Web Development
Expert
Project Management
Expert
Project Management
Expert
Library 2.0
Expert
Library 2.0
Expert

Languages

English
Expert

Training and Certifications

Certifications
Tableau Partner Sales Accreditation
ITP (institutional Testing Program) TOEFL Test - Score 410
Helwan University - Faculty Of Arts - Language Center For Spesific Purposes
Jul 2012 - Jul 2012