إبراهيم عباس, Operation Managr

إبراهيم عباس

Operation Managr

Sedco / Arabian Entertainment C L .

البلد
المملكة العربية السعودية - جدة
التعليم
دبلوم, BA
الخبرات
13 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 4 أشهر

Operation Managr في Sedco / Arabian Entertainment C L .
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ أبريل 2014

Lead the overall operation in all units, Generate Company revenues and profits by developing operation and people, Align with other departments strategic plans to achieve company objectives .

Duties Include:

• Drive restaurants sales to exceed company budget, Establish business plan by surveying restaurants demands, analyzing sales trend and set a corrective action . Strong LSM and B2B business .
• Meet restaurants financial objectives by developing entire team understanding of P&L, control expenses, optimization plan in place, analyzing variance and take smart actions .
• Align with annual marketing calendar, promotions, campaigns, coupons, programs; evaluating program results, identifying and tracking changing demands. Menu engineering analysis.
• Work with Supply chain and purchase department for a better deals, negotiating prices and contracts, developing preferred supplier lists, reviewing stock needs and set action plan for near expire item, evaluating inventory & consumption reports .
• Maintain guest satisfaction by monitoring, evaluating, auditing food, beverage quality, and service offerings by regularly operation visit, building relationships with regular guest. Contact unsatisfied guest to win them back .
• Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching and disciplining management staff, Select a training restaurant , communicating job expectations, monitoring, appraising, and reviewing job contributions; Prepare succession plan for management team .
• Maintain safe, secure, and healthy facility environment by establishing, and enforcing sanitation standards and procedures keep the units as per health and legal regulations; maintaining security systems.
• Accomplish company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Provide leadership and roll model, enthusiasm, a positive mental attitude and
commitment toward Company objectives. Healthy work environment with Motivation and inspiration .
• Lead the new restaurants opening from day one, review drawing from operation side , follow up construction, go thru opening check list : hiring, opening team, equipment’s and furniture’s installation . Testing and operating .

Restaurant General Manager في Outback Steak House
  • المملكة العربية السعودية - جدة
  • يونيو 2011 إلى مايو 2012

Lead all aspects of business, drive a high quality, motivate the team to provide best of service .

Duties Include:

* achieve day to day budget sales, set a game plan to insure guest satisfaction and provide high level of service and food quality .
* Estimate business needs and take in advance action . management and staff schedule .
* Managing staff performance in accordance to standard and procedure
* maintain high level of sanitary and cleanliness, compliance to municipality regulations .
* Promote the brans in community thru words of mouth and restaurant events .

Restaurant General Manager في Applebees KSA
  • المملكة العربية السعودية - جدة
  • أبريل 2009 إلى مايو 2011

responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees.

Duties Include:

* Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
* Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
* Responsible for ensuring consistent high quality of food preparation and service.
* monitor food and beverage costs. Supervise portion control and quantities of preparation .
*Develop employees by providing ongoing feedback, establishing performance expectation .

الخلفية التعليمية

دبلوم, BA
  • في Hotel and tourism
  • أغسطس 2001

Specialties & Skills

Leadership
Operation
Innovation
Training Plans
Developmental
development and training / Operation / opening new site / planning

اللغات

الانجليزية
متمرّس

الهوايات

  • Chess & Reading