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ibrahim barakat, Delivery Supervisor – Zain Telesales Operations

ibrahim barakat

Delivery Supervisor – Zain Telesales Operations·Hala Jordan Distribution

Jordan

High school or equivalent, سياحة وسفر

Work experience

Total years of experience: 18 years, 11 months

Delivery Supervisor – Zain Telesales Operations

January 2024 - January 2026

Hala Jordan Distribution

Amman, Jordan

January 2024 - January 2026

• Manage delivery workflow and operations for telecom telesales orders
• Supervise delivery staff and ensure timely execution
• Coordinate with telesales department and reporting

Company industry:
Telecommunications

telesales manger

January 2022 - August 2024

شركة الرؤيا الاردنية للاتصالات

Amman, Jordan

January 2022 - August 2024

توزيع الاشتركات التي تم تحقيقها على موظفين الديليفري وتحديد المناطق

تفعيل الاشتركات التي تم توقيعها عن طريق موظفين الديلفيري

عمل تارجت للموظفين لتحقيق الهدف الشهري المراد تحقيقه

Company industry:
Telecommunications
Job role:
Administration

info and developmentmanger

January 2019 - December 2022

شركة الرؤيا

Amman, Jordan

January 2019 - December 2022

عمل هدف لمندوبين المبيعات ومراقبة الاهداف الشهرية للمندوبين وايضا للشركة

عمل خطط واستراجيات لتحقيق الاهداف الشهرية

Company industry:
Telecommunications
Job role:
Research and Development

Outside Sales Representative

January 2017 - January 2018

Al-Roya Telecom

Amman, Jordan

January 2017 - January 2018

• Managed corporate clients, telesales operations, and delivery coordination
• Led teams, set targets, and ensured performance achievement

Company industry:
Telecommunications
Job role:
Sales

shops manger

January 2016 - January 2017

Blue zone company

Amman, Jordan

January 2016 - January 2017

مساعدة المواظفين على تحقيق الهدف الشهري
تشيك على معارض
تشيك على مواظفين
مساعدة الزبائن وحل مشاكلهم

Company industry:
Internet & E-commerce
Job role:
Sales

Showroom Sales & Management

January 2014 - January 2016

Bluezone Company

Amman, Jordan

January 2014 - January 2016

• Sales operations and team leadership
• Achieving monthly targets and managing customer service

Company industry:
Telecommunications
Job role:
Sales

team leader

January 2013 - December 2014

شركة موزيكو / وكيل شركة زين

Amman, Jordan

January 2013 - December 2014

مبيعات مع تحقيق الهدف الشهري
مساعدة المواظفن لتحقيق الهدف الشهري
مساعدة على حل مشاكل المشتركين
تنسيق / و وجرد اليومي للبضاعة
مراقبة الموظفين
تدريب اي موظف جديد يريد الالتحاق بشركة

Company industry:
Telecommunications
Job role:
Sales

Sales Representative & Team Leader

January 2012 - January 2013

Mozico Group

Amman, Jordan

January 2012 - January 2013

• Telecom sales, customer service, team supervision
• Target achievement and staff training

Company industry:
Internet & E-commerce
Job role:
Sales

Travel Consultant

January 2010 - January 2012

Abu Annab Travel

Amman, Jordan

January 2010 - January 2012

• Amadeus system, ticketing, reservations
• Hajj & Umrah arrangements

Company industry:
Travel Agency
Job role:
Customer Service and Call Center

موظف حجوزات

February 2009 - December 2011

ابو عناب للسياحه السفر والحج والعمرة

Amman, Jordan

February 2009 - December 2011

حجوزات تذاكر سفر على جميع انحاء العالم
حجوزات فنادق في جميع انحاء العالم
حجوزات حج وعمرة
تنسيق رحلات الحجاج والمعتمرين
الاشراف على الرحلات العمرة
تنسيق مع السفارات لعمل للمسافرين التاشيراتهم

Company industry:
Hospitality & Accomodation
Job role:
Sales

موظف حجوازت

January 2006 - October 2008

samara travel

Amman, Jordan

January 2006 - October 2008

موظف حجوزات تذاكر و حجوزات فنادق وتنسيق رحلات داخلية وخارجية

Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

Amadeus

June 2005

June 2005

High school or equivalent, سياحة وسفر

Jordan

GPA (percentage): 72%

GPA (percentage): 72%

حجوزات تذاكر طيران لجميع انحاء العالم

Al-Ahliyya Amman University

January 2005

January 2005

High school or equivalent, Travel And Leisure Management

Jordan

Skills

Marketing

Expert

Sales

Expert

Tickets

Expert

Hotel Reservations

Expert

Multimedia Communications

Expert

جميع المجالات

Expert

Marketing

Expert

Sales

Expert

Tickets

Expert

Hotel Reservations

Expert

Multimedia Communications

Expert

ACCOUNT MANAGEMENT

Intermediate

CORPORATE ACCOUNTS PAYABLE

Intermediate

LEADERSHIP

Intermediate

OPERATIONS

Intermediate

TEAM LEADERSHIP

Intermediate

TEAM MANAGEMENT

Intermediate

TELECOMMUNICATIONS

Intermediate

TELEMARKETING

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

Arabic

Expert

English

Intermediate

French

Beginner

Training and Certifications

Certifications
Certified Amadeus Agent

Training
customer care & sales
zain
Jan 2012
galilo sestam
marah travel
Feb 2006

Hobbies and interests

mobile network