corporate relationship manager
First Abu Dhabi Bank - Other locations
Total years of experience :19 years, 4 Months
o Ensure optimal levels of customer services for bank products.
o Develop and expand portfolio and maintain effective business relationships for customers.
o Assisted in hiring UAE Locals in coordination with Tawteen Council in Abu Dhabi Western Region
o Developed ISO programs for employee behavioral development and competency development.
o Performed training need analysis (TNAs) across all business units including CAMS, CAS.
o Worked with management to develop training plan and budget in terms of CAPEX and OPEX.
o Reviewed and recommended improvements to existing training programs for UAE Nationals.
o Continually maintained and improved the company's reputation and positive image in the markets
served. Determined organization's training needs to meet business Requirements.
o Prepared employees for assignments by establishing and conducting orientation and training programs.
o Developed new process for employee evaluation which resulted in marked performance improvements.
B.A in Management Information System
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