Ibrahim Alshafei, Manufacturer System Administrator

Ibrahim Alshafei

Manufacturer System Administrator

SAMACO

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Information Technology - Cybersecurity
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Manufacturer System Administrator at SAMACO
  • Saudi Arabia - Jeddah
  • My current job since January 2019

- Volkswagen and Audi portal administrator assigning access to roles for concerned employees.
- VW and Audi car testers (hardware, software configuration).

- Bentley Hub system administrator
- Bentley Hub portal administrator
- Bentley car testers (hardware, software configuration).

- Porsche Partner portal Network (ppn) administrator: assigning role, coordinator, requesting certificates, providing the necessary assistance for employees.

- Lamborghini Hub administrator:assigning role, coordinator, requesting certificates, providing the necessary assistance for employees.

Technical Support Engineer at SAMACO
  • Saudi Arabia - Jeddah
  • November 2017 to December 2018

- Providing services for employees
- Technical solutions
- Shared printers server admin
- Project manager for several successful projects such as implementation and reducing cost expanses for Shared printers.
- Cisco IP telephony implementation supervisor on the project.
- Infrastructure designer for the Cisco project on all of the company projects using Visio MS.
- Firewall admin (Sonicwall)
- Covering up to 8 branches in Jeddah, and over all provided assistance to all branches in our three main cities (Jeddah, Riyadh and Khobar for more than 20 branches kingdom wide.
- Document Management system administrator (Fotopia - SharePoint).

Technical Support at Saudi Arabian Attache's Office
  • United States - Virginia - Alexandria
  • August 2016 to August 2017

Configuration and installation of desktops
MS Office support
Windows 7 support
Physical layer troubleshooting
Installation and configuration of hardware (requires carrying objects weighting up to 20 lbs)
Installation and configuration of software
Setting up and troubleshooting printers
Answering help desk tickets and calls requesting assistance
Testing in-house applications
Problem solving and research skills
Assisting the department in general day-to-day tasks

Education

Bachelor's degree, Information Technology - Cybersecurity
  • at Marymount University
  • August 2017

I have graduated with Bachelor of Science degree in Information Technology, specialized in Cybersecurity. I do have three years experience in the IT field. i am seeking for an opportunity in Cybersecurity or any related field.

Specialties & Skills

Cyber Security
Quality Assurance
Ethical Hacking
Software Testing
Creative
Organized
Strong Work Ethic
Problem solving
Javascript
Leadership management
Sonic Wall Firewall
Project Manager

Languages

English
Expert
Arabic
Expert

Hobbies

  • Reading, writing, soccer player