SALES & TRAVEL MANAGER
Al Arkan wings Travel – AlDhahri group
Total years of experience :16 years, 11 Months
• Manage a portfolio of accounts to identify and grow all business opportunities.
• Manage allocated expenditure budgets to ensure maximum return of investment for every expense
• Responsible for BSP reconciliation and timely process.
• Monitors general invoicing, credit limits of customers, refunds, invoices delivery, AR, petty cash.
• On time preparation and reporting of periodic & year-end Financial Statements.
• Manage Contracts and Deals with Airlines as a market top consolidator & update on system
• Leading Sales Team making budget & sales plans for the market.
• Review and audit - Sub Agents accounts - Branches Expenses including wages \{payroll\} - Debit Memos and correspondence with airlines - Payments to ARC & BSP and Hotels - Bank Reconciliation - Adjustment and closing entries.
• Run, Audit the monthly payroll on SAP, excel, and distribute to related bank accounts for Ministry’s staff. Manage Staff (300 staff) different loans / Attendance / Bonus / Deductions/Missions/Travel allowance /annual Tickets / Training locally and abroad.
• Receiving the budget estimates from all departments’ directors and examines them for correctness, accuracy and completeness & conformance with established procedures, regulations, and organizational objectives.
• Manage air booking using Amadeus travel system, Issue LPOs and follow up Invoices & Payments. Review and audit Ministry’s purchasing, expenses, new projects budget, new recruitments and apply the related accounting entries on oracle accounting.
• Contributes to the formulation and implementation of QR sales strategy to maximize short- and long-term revenue opportunities, reduce cost of sale and generate channel shift.
• Reviews QR sales data with account portfolio to drive revenue and seek tactical opportunities.
• Submit monthly sales call plans and weekly sales reports and update the trade and corporate houses about QR’s products and services.
• Provide management with any market intelligence on the strengths, weaknesses, threats and opportunities of QR, events and recommend desired changes, with proper justification. *Responsible for acquiring sales leads and increasing awareness of QR product. Distribute timetables, giveaways and other QR marketing items.
• Increase visibility of QR by displaying QR marketing materials and ensuring maximum publicity through media coverage, in coordination with SM and H.O. Marketing Department.
• Advising on forthcoming product developments and discussing special promotions
• Recommends pricing requests from Corporates/Trade and is responsible for individual budgets.
• Research and report other airline schedules/practices/ fares, events and other potential QR concerns and recommend corrective action.
• Representing the organization at trade exhibitions, and events
• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails; visiting potential customers to prospect for new business.
• Make/confirm reservations and sell tickets for passengers in person or through telephone.
• Calculate and process tickets for refund.
• Control Cash Flow to ensure that sales reports are closed on time
• Deal with complaints or refunds.
• Assist in training newly-hired employees and staff undergoing further training.
• Maintain knowledge of special rates/ offers / promotions.
• Make/confirm reservations and sell tickets for passengers in person or through telephone
• Calculate and process tickets for refund
• Control Cash Flow to ensure that sales reports are closed on time
• Deal with complaints or refunds
• Assist in training newly-hired employees and staff undergoing further training.
• Maintain knowledge of special rates/ offers / promotions.
•Handling Account Receivables and Payables Including Dealing with Suppliers and students’ parents and recording transactions in a daily entry using One-Step Accounting software.
•Control Uniform & books inventory.
•Assist in preparing budgets and forecasts / Manage Payroll / prepare information for alternate funds transfer / Manager Petty cash / Bank reconciliation.
•Control all reservations received from the front office & setting them up on the system.
•Receive amounts for Check-in and check-out & determining payment methods.
•Handle all journal entries’ settlements in the account.
•Calculate all amounts due for each unit (Rent/Consumables) on daily & monthly basis.