Business Developement Manager
Citex Ltd.
Total years of experience :23 years, 2 Months
Assessing and understanding clients’ requirements and needs to present appropriate solutions, and maintaining relationships with existing customers.
Gathering and analyzing market and customer information, acquiring and updating knowledge of clients’ requirement, partners, and market conditions and challenging any objections with a view of customer satisfaction.
Initiating/finalizing business partnerships and agencies agreements, managing business with major international ICT suppliers, vendors and subcontractors.
Analyzing RFPs’ requirements, developing proposals that meet customer requirements, and negotiating agreements terms and closing sales deals.
Making accurate and negotiating, rapid cost calculations, and providing customers with quotations or proposals.
Key Account management and development.
Advising on forthcoming product/services developments and discussing special proposals.
Local staff and projects supervision.
Successfully controlled several project Implementation activities (Initiation, Planning, Execution, Controlling and Closing) with high quality deliverables on time.
Preparation of business cases, and cost estimation
Development of detailed schedules, project plans & define tasks and allocating required resources.
Managing stakeholders, external subcontractors and suppliers
Understanding customer requirements and present appropriate solutions.
Gaining a clear and mutual understanding of customers' businesses and requirements.
Conducting team meetings to share best practice with colleagues.
Lead and participate in setting RFP's (Request for Proposals) Technical Proposals.
Managing local staff as well as international vendors supplying equipment and services.
Technical editing and translation.
Acting as IT advisor system analyst to the ongoing projects.
Responsible of the assessment and choosing best technologies, tools, hardware, and software required for projects.
Primarily responsible to maintain company's IT infrastructure, mail server and website of the company are keep them secured, upgraded & updated for business improvements, that require a fully robust and secure IT network Infrastructure.
Responsible of managing plans, solution designs and technical support provided for the ICT infrastructure projects.
Successfully contributed to several telecom pre-sale activities requested by sales, marketing and client support services teams.
Preparing, developing and delivering technical presentations, PoCs, and demos to clients.
Handling confidential technical issues and contacts.
Applying knowledge, "systems thinking, " analytical, project management, collaboration,
Technology platform management and software development in the systems automation process.
Acquiring a detailed understanding of all of the different automation systems (distributed control systems, programmable logic controllers, and manual systems).
Implement code changes on the automated systems under change control.
Investigate and provide technical advice and support to different stakeholders and other disciplines on automation related issues.
Partner with different disciplines to deliver automation projects in accordance with agreed Dallah Al-Baraka guidelines and standards.
Manage the specification, development, installation and validation of automation projects within budget and corporate guidelines.
Support operations with technical queries.
*(Pilot: Automated Archiving System)
Providing guidance to the systems, programming, and operation staff in the solution of hardware/software related problems.
Directing implementation and maintenance of computer software/hardware.
Directing the investigation and analysis of computer equipment and related software;
Developing cost estimates, human resource requirements, work plans, time schedules, and makes work assignments to meet objectives.
Bachelor of Computer Science