IT Manager / Financial Analyst
Falcon Aviation Services
Total years of experience :18 years, 4 Months
Reported to the COO to manage IT operations for FAS. Able to implement, plan, design, execute & manage Falcon IT infrastructure for active & passive components within different projects. Challenged to improve productivity and reduce costs through optimized use of technology. Oversaw all IT functions including vendor relationships, technical support, application development, financial monitoring and disaster recovery planning. Managed operating budget and direct activities of 4+ staff. Utilized best IT practices and collaborated with department managers to analyze and document process and system workflows. Consolidate/upgrade servers and establish consistent hardware/software standards to eliminate unstable, highly mixed operating environment.
As a financial Analyst apart from the IT manager role and as per the gained experience in implementing ERP solutions, I was able to, create and review financial records, analyze trends in revenue and expenses, prepare spreadsheets, graphs and charts to help illustrate financial trends, p-resent financial information to seniors, prepare and review budget per cost center/Aircraft, project costing and risk management, cash flow/cash control creation & monitoring, fixed assets control & depreciation, Fleet details control, payroll WPS file generation and many other financial responsibilities and roles assigned to.
Achievements:
Consolidated and stabilized servers improving hardware uptime up to 99%.
Reduced software downtime from 35% to
Project Manager & Acting GM in charge of the company’s operations from an operational perspective inside out to a financial role & project management. Built an enormous experience in performance management, staffing, management proficiency, coordination, coaching, developing standards, financial planning and strategy, decision making & quality management without mentioning the high technical experience earned throughout the years.
Role: Project Manager & Acting General Manager
• Increases management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountability; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices
• Maintains quality service by establishing and enforcing organization standards.
• Contributes to team effort by accomplishing related results as needed.
• Insure overall delivery and quality of the unit's offerings to customers.
• Engage in key or targeted customer activities.
• Evaluate and decide upon key investments in equipment, infrastructure and talent.
• Insure overall delivery and quality of the unit's offerings to customers.
Achievements:
• Physical, data & information Security executed jobs (CCTV, Access Control data security and data management, panic alarm systems, BMS, gate barriers & hardware components, drawings & designs etc…)
• ADMCC standards & projects executed successfully to meet AD police standards (Hotels & Government entities...)
• ERP solution & implementation (MS Dynamics, SAP, SAP B1, Oracle, property & facilities management, payroll, retail & POS, strategy & performance management system, field service, rentals, project management & project accounting etc…)
• Resource management and outsourcing to government entities.
• Internal cash flow, BS & P&L preparation with forecasted studies for company enhancement & improvement supported by a targeted pipeline with a clear vision to yearly company progress.
• In charge of staffing and company management ensuring the business needs up to standards and required certifications.
• Sales pipeline review and interference to close the deal with the minimal time and risk.
• Providing high & professional consultancy services & detailed studies with implementing the proper solution to meet the client expectation.
• Proper follow ups & project management on key projects to meet client expectations, solve problems and issues to meet deadlines & hand over.
• Projects executed in business but not limited to retail operations, healthcare, government entities, marine operations, services, production companies, consultancy operations, financials & investments etc…
Lead application consultant & a team leader to manage and implement various ERP and application projects to a successful closure. Major role is to implement and apply business processes and flow into the system.
Projects: Microsoft Dynamics GP 10.0 implementations with MOSS 2007 and business portal / Microsoft GP V8.0 upgrade into V10.0 / Microsoft CRM 4.0 / SQL server 2000
Upgrade into SQL server 2008, Oracle database Study, HR & Payroll Implementation
Software Tools: MS GP8.0, 9.0 and V10.0, MS CRM 4.0, WSS 3.0, MOSS 2007, VB 6, SQL reporting services, Crystal reports, FRx reporting tool, report writer, integration manager and SQL Server 2000, 2005, 2008 & 2012, Oracle Database.
Project Role: Techno-functional Consultant/Team leader, ERP System Analyst, Application
Consultant
Roles and Responsibilities:
• Understanding architecture and design requirements for the application.
• Modules implemented: GL, AP, AR, Asset Management, supply chain management, SOP, POP, Field Service (Fleet management, preventive management), project accounting, tendering and estimation, business portal, HR/Payroll, manufacturing, MOSS 2007, SharePoint, CRM 4.0…
• Building the engineering documents for internal team communication.
• Implementing, configuring and customizing MS GP/ MS CRM in different client sites, upgrading MS GP8.0 and 9.0 into V10.0 and upgrading SQL server 2000 into 2008
• Leads and Directs the project planning process to develop a realistic and bough-in project management plan
• Maintain control over the projects by measuring performance, determining if corrective actions is needed, recommending corrective actions and preventive actions to ensure the proper implementation of policies and procedures
• Developing migration scripts for transferring data from existing to new ERP system and testing the scripts.
• User training and Testing existing modules to integrate additional functions and troubleshooting errors
• Providing a full technical database or back-end support and building report formulas.
Additional Skills:
• Provided Pre and Post technical support for customers
• Pre-sales activities, analyzing tenders and submitting proposals
• Placing orders with vendors and following-up on deliveries
• Provided technical demonstrations and sales presentations at international IT exhibition, leads and prospects
• Implementations professional with a proven record for delivering work up to professional standards, providing excellent customer support and follow-through with extensive background in analyzing customer needs
• Proven abilities in organizing implementation methodology and utilizing a proactive approach to problem solving
• Strong communication and interpersonal abilities as well as highly professional presentation and project management skills (Project plan, sign-off certificates, Minutes of meetings…)
Applications in Microsoft CRM 4.0
Integration Manager in Microsoft GP 10.0 for GP online or offline integration with external applications
Great Plains 10.0 Installation & Configuration
CRM 3.0 Installation & Configuration
System Manager, General Ledger, Bank management, Fixed assets, Receivables management, Payables management
Graduated with an “Excellent” grade on BS project subjected “Client-server chatting room” using JAVA programming language