Ibrahim Maro, IT Business Analyst

Ibrahim Maro

IT Business Analyst

eSense Software

Location
Jordan - Amman
Education
Diploma, Computer Technology
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

IT Business Analyst at eSense Software
  • Jordan - Amman
  • My current job since January 2020

- Identification of business problems and opportunities.
- Elicitation of needs and constraints from stakeholders.
- Analysis of stakeholder needs to define requirements for a solution.
- Assessment and validation of potential and actual solutions.
- Management of the product and requirements scope.
- The ability to work effectively on details.
- Facilitation of requirements elicitation by employing standard techniques
- Asking the right questions and probing for more information.
- Active listening and effective note-taking.
- Breaking requirements into core components (data, process, business rules, and externals).
- Conducting effective reviews and working as an effective team member.
- Making recommendations to change business processes, software, and organizational structure.

Senior Solution Consultant at Omnix International
  • Jordan - Amman
  • February 2015 to December 2019

Collect, manage, document, model, analysis and prioritize software requirements for informative and eService
portals. Control the requirements and deliverables through outcomes to align with the project’s business and
systems objectives.
Collaborate with UX, visual design, identity management teams to create consisting and coherent data design
and systems architectures to accomplish the project goals via different aspects: taxonomy and controlled
vocabulary, user experience standards, data flow, data organization schemas, labeling systems, navigation
systems and integrated search.

Technical Project Leader at Image Technologies
  • Jordan - Amman
  • October 2013 to February 2015

Document Management Solutions Architect and Delivery.

Content Management Specialist at e-Tech Systems
  • Jordan - Amman
  • October 2012 to September 2013

Oracle WebCenter content technology consultant managed and implemented incorporated contents
repository for the solution platforms (Internet and Intranet Portals, BPM process and correspondence system)

Oracle ECM Technology Consultant at Tajdeed for Business Technology
  • Jordan - Amman
  • September 2010 to September 2012

Technical team lead in charge of managing web development and visual design team to re-brand the
university public portal on Oracle WebCenter Content technology. Design and plan systems upgrade from
single setup to multi-tier, enterprise and fail-over setup hosted on Oracle Linux 6.

Knowledge Management Systems Specialist at e-Tech Systems
  • Jordan - Amman
  • May 2005 to August 2010

Document Management & Record Management Systems technology expert and implementer

Education

Diploma, Computer Technology
  • at ALQUDS College
  • September 2004

Specialties & Skills

Information Architecture
Taxonomy
Document Management
Web Content Management
Content Management
CONSULTING
CONTENT MANAGEMENT
DOCUMENT MANAGEMENT
FRAMING
LEADERSHIP
MANAGEMENT

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Robotic Process Automation Business Analyst Training (Training)
Training Institute:
UIPath
Date Attended:
December 2018
ECM Practitioner (Training)
Training Institute:
AIIM
Supervisory Skills (Training)
Training Institute:
Optimal Academy
Soft Skills (Training)
Training Institute:
Optimal Academy

Hobbies

  • Reading