Ibrahim Mohamed  Abdi, Officer

Ibrahim Mohamed Abdi

Officer

Hormuud Telecom Somalia Inc.

Lieu
Somalie
Éducation
Baccalauréat, Business Adminstration
Expérience
12 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 10 Mois

Officer à Hormuud Telecom Somalia Inc.
  • Somalie
  • Je travaille ici depuis mai 2014

Show customers that products and services offered are worth buying.
Understand the product and describe its benefits in great detail.
Occasionally, give a presentation and display how the item works.
Sale not only the product but also the value of the product.
Have a thorough knowledge of the competition, enabling me to show why service should be considered superior.
improve service level at the branch. Deal and resolve customer complaint resolution, efficiently and in a timely manner.

Officer à Hormuud Telecom Somalia Inc.
  • Somalie
  • janvier 2012 à avril 2014

 Monitor public and personal opinion and respond accordingly through of corporate message.
 Conduct customer profiling analysis, and monitoring company brand building.
 Advice management on new public issues
 Assist in preparing, writing and editing of material contribution such as annual reports, corporate profiles, publication and web content material submission.
 Evaluate communication activities ‘corporate message’ and recommend future actions.

Volunteer à Rayaan Foundation
  • Somalie
  • août 2011 à décembre 2012

 Voluntarily worked with Rayaan Foundation on filling check books and distribution of payment vouchers to the registered Somali orphanages in Mogadishu.
 To recommend under privileged families who are in need of humanitarian aid.

Community Health Worker à MSF Belgium
  • Somalie
  • septembre 2011 à janvier 2012

 Provide supervision of child feeding program implementation in the field.
 Preparation of the Daily and weekly reports.
 Introduction of the program to district stakeholders and prioritization of intervention villages.

Éducation

Baccalauréat, Business Adminstration
  • à Mogadishu University
  • juin 2012

Hello. My name is Ibrahim Mohamed. born and raised in Mogadishu- the capital city of Somalia. I'm a graduate student and I held my first degree in BA from Mogadishu University in 2012. My course studies included commerce, business strategy, operations, finance, manufacturing, information technology, entrepreneurship, marketing, and accounting. Not only I learned the fundamentals necessary for any financial or managerial position, but also, I have durable skills considered universally valuable in any industry: leadership, communication skills, report writing, teamwork, problem solving, data analysis, computer literacy, and time management.

Specialties & Skills

Business Administration
Marketing
Customer Service Management
Mavis Bacon
Microsoft Office
Driving
Advocate and Negotiation Skills
Supervisory skills
Leadership Skills
Communication Skills

Langues

Anglais
Expert
Arabe
Moyen

Formation et Diplômes

(Certificat)
Date de la formation:
May 2014
Customer care (Certificat)
Date de la formation:
June 2013
Valide jusqu'à:
June 2013
(Certificat)
Date de la formation:
March 2012
Procurment (Certificat)
Date de la formation:
June 2013
Valide jusqu'à:
June 2013

Loisirs

  • Reading
    Through reading, i knew more that led me to concentrate more issues in my life time. and since i am excellent in reading and writing of both Arabic and English Languages, i like reading books, magazines or novels that are relevant to the field of my studies and my interests.
  • Body Exercise
    Regular exercise can help protect you from heart disease and stroke, high blood pressure, non insulin-dependent diabetes, obesity, back pain, osteoporosis, and can improve your mood and help you to better manage stress. For the greatest overall health benefits, experts recommend that you do 20 to 30 minutes of aerobic activity and muscle strengthening activity, at least twice a week.