Head of Credit Control
Bupa Arabia
Total des années d'expérience :19 years, 1 Mois
Prepared monthly reports to be presented to management and
highlighted all risks involved.
Developed strategies to acquire new business and helped to
retain the customers by renewing the profitable businesses.
Assisted with analysis and forecasts of sales and credit,
significantly reducing bad debt exposure and days sales
outstanding in alignment with company goals.
Performed financial analysis for all distinct portfolios of
counterparts and administered sensitivity analysis.
Developed and implemented formal corporate credit, cash
sales, and export policies as well as credit applications and
related terms and conditions.
Build and maintain relationships and also liaise closely with
internal and external customers.
Processing and following up on invoices efficiently and within
sit timescales and targets.
Developed new process for employee evaluation which
resulted in marked performance improvements.
Performed initial client assessment and analysis to begin
research process.
Reviewed overdue payments and coordinated with individual
credit controllers.
Exceptional ability to administer and operate all credit control
systems to prepare reports for team members.
Responded to calls in both routine and emergency situations.
Excellent understanding of the impact of debt recovery on
commercial processes.
Assist in preparation of Annual Operating Plan (AOP), 3 Year
Plan (3YP), Forecast 1 (F1) and Forecast 2 (F2) on a detailed
level.
Create a consolidated budget version for management
approval.
Continuously assess whether budget submissions can be
achieved based on known capacity constraints and inform
management of potential problem areas.
Prepare AOP templates for cost centre managers and act as an
advisor to cost centre managers in formulating their budget
submissions.
Monthly reporting of Opex against budget to cost centre
managers and identify key issues/variance.
Provide budgetary approval to purchasing department.
Achieved budget reduction of approximately five percent
through improved IT expenditures and support, reductions in
consultant contracts and unnecessary travel expenditures.
Led the design and development of a rolling-budget software
application that dramatically improved the year-end
budgeting process.
Maintained integrity of general ledger, including the chart of
accounts.
Compiled general ledger entries on a short schedule with
nearly 100% accuracy.
Provided transactional fraud consultation for discretionary and
policy actions on credit card usage.
Improved accounting work flow processes by implementing
paper less formats; attributed to 30% reduction on company
overhead costs.
Increased work flow efficiencies by adopting and utilizing
macro based automation methods.
Implemented company-wide investigatory standards and
proactive measures on credit card fraud prevention and
control.
Trained ten new employees on accounting principles and
company procedures.
Develop and promoting the products offered by the bank .
Responsible for cross- selling of the offers given by the bank.
Open accounts and related customers' services.
Responsible for customers loans promotion.
Participate in the money laundering unit.
Issue all types of credit cards to the customers.
Execute all transfers and remittance of the customers.
Responsible for all facilities issues to the companies.
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