Ibrahim Saleh

• Monitored workflows, ensured timely order fulfillment, and assigned tasks to employees.
• Conducted inventory checks on stock levels, expiry dates, damaged goods, and batch
tracking.
-Delivered on-the-job training and supervised employee performance.
Delivered training sessions on medical supply chain protocols, cold chain management, and
inventory systems.
• Identified trainee knowledge gaps and provided remedial sessions.
• Conducted practical tests, assessments, and performance evaluations.

• Coordinated safe and timely delivery of pharmacy products in compliance with
regulations.
• Managed delivery documentation, handled emergencies, and provided real-time updates.

• Identified customer needs and recommended tailored product solutions.
• Consistently exceeded monthly and quarterly sales targets.
• Conducted follow-up calls and emails to nurture leads and improve client satisfaction. Customer Service: Strong communication, problem-solving, and client management.
• Inventory Control: Batch tracking, audits, reducing losses due to expired/damaged goods.

Achievements
• Increased order fulfillment speed and accuracy as Shift Leader, improving customer
satisfaction.
• Designed and delivered targeted training on medical supply chain protocols, raising staff
competency.
• Conducted audits to minimize losses and maintain compliance with quality standards.
• Implemented knowledge-gap assessments, improving overall team performance.