Ibtehal Hussein

Summary:

Continued to assist the business with the ongoing recruitment process for the Consulting Government projects in the Gulf focusing on Saudi Arabia by identifying the right resources and providing comprehensive end to end recruitment process, and making sure that the deliverables of the project are met as per deadline.

Duties and responsibilities:

- Gathering the required information (i.e. Projected Headcount Vs Actual need, Entities which are in demand for resources, set of skills needed per role to better assign the resources once they accept the offers) from the business partners in order to kick off the hiring process for the Consulting Government projects
- Identifying the stakeholders to better communicate the progress of the process.
- Initiating the recruitment process which includes but not limited to:
* Drafting job descriptions, and post them through the available job portals, and PwC career page by using the ATS (Applicant Tracking System).
* Conducting a thorough search to headhunt the right talents by using the available job portals, personal network, and the referrals.
* Filtering the right applicants through the ATS.
* Screening the right (shortlisted) candidates through a detailed HR interviews, and online assessments.
* Establishing, and maintaining a large pool of qualified candidates.
* Reporting the candidates’ status directly to the hiring partners, and managers on regular basis.
* Regular follow up with the Business on the candidates who are already in the recruitment process
* Update the candidates with the status of their applications
- Coaching other team members in order to meet the desirable outcome.
- Tackling obstacles and work on the right solutions\ alternatives.
- Delivering the required results meeting deadlines. (i.e. search, and headhunt right talents through the available job portals, and my own network).
- Managing 4 outsourcing agencies by keep comprehensive record on all the candidates who were enrolled in PwC recruitment process to ensure that they are providing unique resources, and take the new candidates provided through the agreed recruitment process.
- Utilizing my technical knowledge in order to maximize the required outcome. Always making sure to make myself aware of any updates on the current Job portals, and networks, by reading and continuous learning.
- Sharing knowledge, and experience with other team members.
- Utilized Google tools in order to facilitate convey accurate numbers and statistics to both stakeholders and team members.
- Have successfully built clear communication channels with my stakeholders to better understand the business requirements which made it easier to communicate openly, and to deliver my ideas/ suggestions/ recommendations to the business smoothly. And this has helped us as a team to set a clear recruitment process

Summary

Assist the business with the ongoing recruitment process for the Consulting Technical projects in the Gulf countries by identifying the right resource (end to end recruitment). Took a crucial part in designing, and implementing an efficient recruitment plan.

Positions worked on:

Assist with fulfilling the needs of the Business by seeking Consultants, Senior Consultants, Assistant Managers, Managers, Senior Managers, and Directors covering the below areas of expertise:
1. Enterprise Architecture;
2. Business Process Re-engineering;
3. PMO & IT PMO;
4. Data integration, Database development, Data warehouse, Data quality, and Data management;
5. Process Improvement;
6. Business Planning;
7. Performance Management;
8. Strategy Development;
9. Policy assessments and review;
10. Benchmarking and analysis;
11. Economic development;
12. Organizational Development;

Main Duties & Responsibilities:

• Working closely with the hiring partners, and managers to understand the recruitment needs for the business.
• Drafting job descriptions, and post them through the available job portals, and PwC career page by using the ATS (Applicant Tracking System).
• Conducting a thorough search to headhunt the right talents by using the available job portals, personal network, and the referrals.
• Filtering the right applicants through the ATS.
• Screening the right (shortlisted) candidates through a detailed HR interviews, and online assessments.
• Establishing, and maintaining a large pool of qualified candidates.
• Reporting the candidates’ status directly to the hiring partners, and managers on regular basis.
• Regular follow up with the Business on the candidates who are already in the recruitment process
• Update the candidates with the status of their applications
• Building a good rapport with the both parties (Candidates, and Business)
• Supporting the pre-employment process ( i.e. Visa status, Offers negotiation, and discussion, …, etc)
• Reporting to the Regional Director of Consulting Recruiting

Achievements :

1. Sales Recruitment: Hired more than 75 Sales professionals between junior, and senior, and Managerial levels.
2. Technical Recruitment: Hired more than 35 Technical professionals between : Software Engineers, Quality Assurance Engineers, Technical Support, and Front end Engineers.
3. Marketing & Online Advertising Recruitment: more than 10 professionals.
4. Have been recognized twice for my Efficiency .
5. Have been recognized twice for my loyalty .
6. Have been recognized for breaking the records of having more than 10 hires in just one month.

*Hired for our offices in : Jordan, Dubai, Lebanon, Qatar, Kuwait, KSA

Duties and Responsibilities:

- Drafting job descriptions and identifying core competencies required.
- Performing searches for qualified candidates according to relevant job criteria, using our database, networking as well as employee referrals.
- Supporting the recruitment function by screening, interviewing and selecting candidates whenever required while ensuring efficient comments documentation.
- Advising job applicants of the success or failure of their application.
- Assisting in supervising a variety of programs and policies regarding employees such as advertising job positions, recruitment, processing applications, verifying employment, separation, contracts, and compensation schedule in compliance with organization’s policies, contracts, laws, and agreements.
- Communicating with other departments, employees, applicants, administrators, and staff provide information and assistance regarding recruitment, transfers, employment, personnel records and legislation.
- Assisting in scheduling various meetings and employee programs and events in compliance with department needs.
- Conducting employee orientation programs like (introducing personnel, employment benefits, ..., etc)
- Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.

* Basic Assistance :
1.Giving the requested Training on the Recruiting System of Our Company( Searching the Database & Posting Ads).
3. Handling Different Complaints and Objections.
4.Assuring Getting the Best Results During the life time of the Client's Account.
5.Developed and used proven, cost-effective recruiting strategies to fill job needs.
6. Do the necessary follow-ups withthe Clients during all stages of the recruitment process and Maintain good relationship with them.
8.Recruit for all commercial levels (executive, managerial, senior, mid & entry levels)

*Assisted & Verifed:

Clients Managment:
1. Worked closely with hiring managers, human resources manager, and executive leadership to determine hiring needs, trends, position descriptionsand recruiting strategies
2.Tracked, analyzed, and reported candidate pipeline status.
3.Good rapport with clients. Building relationship with clients over telephone and writing. Getting to know how they work, operate and the general culture and work atmosphere.
4.Understanding their requirement and their stand with regard to the current available requirement
5.Advertising vacancies appropriately by drafting and placing adverts using Bayt.com Portal
6.Plan recruitment activities to meet business requirements in an efficient and effective way.

Candidate Management :
1.Perform an exhaustive resource search as per the requirements using Internal Database and the active ads on Our Portal.
2.Screen the CV’s based on quality and specific standards to meet the client requirement
3.Schedule and Conduct first round of Interviews (basic HR level).
4.Co-ordinate with shortlisted candidates for arranging interview schedules. ( Upon The Client Request)
5.Forwarding CV’s of suitable candidates to clients.

Industries Covered:
Oil & Gas, FMCG, Telecommunications, Engineering, Banking, Financial Institutions, Construction & Real Estate, Automotive majors, Retail,

Main Duties :

- Generate a minimum of 50 new or updated records with phone-outs per day,
- Ensure growth of quality company lists and email lists for high yielding Marcoms campaigns,
- Check every daily newspaper and business magazines to note down all the leads from new entrants, new projects or expanding companies,
- Check various websites for leads that might have been missed in print,
- Visit buildings, prioritized by quality of area/business/district and note down all company names,
- Update CRM for all historic interaction with companies.

Major Duties & Responsibilities:

• Assist the Showroom Manager in building an excellent working relationship with the customers.
• Ensure that the Showroom operates in a professional manner and achieves all key targets.
• Working closely with the category managers and the marketing team to run promotions, organize events and optimize
product offering.
• Train a quality front end team (Sales & Customer Executives)
• Manage and direct all sales administration as necessary.
• Help front end team to close sales.
• Set goals and objectives to achieve desired customer enthusiasm levels. The measurements for these goals are to be
based upon Delivery Satisfaction reports/surveys, referral and repeat customers.
• Ensure of taking the proper procedures on handling the cash of the daily sales and maintain the safety procedure when
delivering the cash.
• Monitor customers' claims and ensure of taking proper action.
• Build up and monitor communication, presentation and product demonstration to all customers.
• Conduct direct sales, daily customer visits, and daily reporting within the plan placed by the upper management.
• Distribute the Daily Tasks for the Team Reps, Make Sure that they're done,
• Handle the VIP Issues, follow up them Carefully and to get the required approvals for them,
• Follow up on the technical and the Financial issues of Client's Accounts
• Execute all other requirements, policies and procedures set by upper management.