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Ibtesam AlSaadi, Information Technlogy Assistant, Internship (October-November)

Ibtesam AlSaadi

Information Technlogy Assistant, Internship (October-November)·Department of Economic Development

United Arab Emirates

Bachelor's degree, Management Of Information System

Work experience

Total years of experience: 3 years, 0 months

Information Technlogy Assistant, Internship (October-November)

January 2013 - December 2013

Department of Economic Development

United Arab Emirates

January 2013 - December 2013

Department of Economic Development, Abu Dhabi, UAE.
Information Technlogy Assistant, Internship (October-November) 2013
- Working with commercial transactions.
- Communicate with other companies.
- Scanning several computers and active directory.
- Make a form of Minutes of Meeting.

Company industry:
Public Administration
Job role:
Other

Internship

September 2013 - November 2013

Department of Economic Development

Abu Dhabi, United Arab Emirates

September 2013 - November 2013

- Working with commercial transactions.
- Communicate with other companies.
- Scanning several computers and active directory.
- Make a form of Minutes of Meeting

Company industry:
IT Services
Job role:
Administration

Human Resource Assistant

June 2013 - August 2013

Sheikh Khalifa Medical City

United Arab Emirates

June 2013 - August 2013

Sheikh Khalifa Medical City, Abu Dhabi, UAE Human Resource Assistant, summer (Jun-July) 2013
- Organized personnel files.
- Communicated with employees to complete applications.
- Observed interview process.
- Learnt procedures for hiring process.

Company industry:
Other Healthcare Services
Job role:
Human Resources and Recruitment

Volunteer, Work to design site

January 2012 - December 2012

Ministry of Defense

Egypt

January 2012 - December 2012

Volunteer, Work to design site for the Ministry of Defense 2012

- Provided the website with new design.
- Gained knowledge on polices and rules for creating website about company.
- Understanding how website will affect companies.

Company industry:
Public Administration
Job role:
Other

Volunteer, the Women's Global Leadership

January 2012 - December 2012

Ministry of Defense

Egypt

January 2012 - December 2012

Volunteer, the Women's Global Leadership 2012
- Communicated with different people with different countries.
- Supported presenter in the presentation.

Company industry:
Public Administration
Job role:
Community Services

Customer service Assistant, summer (June-July)

January 2009 - December 2009

Dubai Islamic Bank

United Arab Emirates

January 2009 - December 2009

Dubai Islamic Bank, Abu Dhabi, UAE 2009 Customer service Assistant, summer (June-July)
- Provided excellence in customer service
- Contributed secretarial assistance in the order of files and papers.
- Opened and canceled bank account for customers
- Communicated messages from bank to the customers

Company industry:
Banking
Job role:
Other

Education

Zayed University

June 2014

June 2014

Bachelor's degree, Management Of Information System

United Arab Emirates

GPA (point): 3.07 out of 4

GPA (point): 3.07 out of 4

fresh graduate and i want firstly improve myself, skills ad get experience

Zayed University

Bachelor's degree, Management Information System

GPA (point): 3.07 out of 4

GPA (point): 3.07 out of 4

Zayed University, Abu Dhabi, UAE Jan, 2014 Bachelor of Information System, Major in Management Information System (Deans list, 3.07 GPA) Related Courses: Advertising, Web development, Business leadership, Strategic Management, Mathematical Modeling, Financial Accounting, Language in the Workplace. Salama Bint Butti, Abu Dhabi, UAE 2008 High School Degree (Average 90.3%)

Skills

Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Information Systems Development
Expert
Information Systems Development
Expert
Business Case
Expert
Business Case
Expert
IT skills
Intermediate
IT skills
Intermediate
Research skills
Expert
Research skills
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Information Systems Development
Expert
Information Systems Development
Expert
Business Case
Expert
Business Case
Expert

Languages

Arabic

Beginner

English

Expert

Hobbies and interests

Interpersonal skills

Gained through interacting with my colleagues and through liaising with employees, managers from diverse cultures as an IT Intern.