ichrak rafik, teleoperator

ichrak rafik

teleoperator

118218

Location
Morocco - Marrakech
Education
Bachelor's degree, marketing and management
Experience
5 years, 4 Months

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Work Experience

Total years of experience :5 years, 4 Months

teleoperator at 118218
  • Morocco - Marrakech
  • August 2015 to June 2018

Receiving and answering calls, Entering requests and other information, Resolve customer requests.

customer adviser at Phone group
  • Morocco - Marrakech
  • January 2014 to January 2015

Advisor, Conclude the sale of contracts, Retain the client by advice and services that it brings him, Manage the files.

Accounting Assistant at FICOGESS
  • Morocco - Marrakech
  • September 2012 to January 2014

Audit of the accounts of the companies, Establish the bulletins of the wages and social declarations, Follow up the administrative mail of the company,
Ensure the accounting follow-up

Education

Bachelor's degree, marketing and management
  • at Sherbrook academy
  • July 2015
Higher diploma, economic
  • at Faculty of law,economic and social sciences
  • June 2013
High school or equivalent, economics
  • at Mohamed V
  • June 2011

Specialties & Skills

Information Assurance
Administrative & Support Services
Social Media Marketing
Social Care
Client Services
Microsoft Office suite
teamwork
willingness to learn
Customer Service
Conflict Resolution
Accounting
Adaptability

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.



Languages

Arabic
Native Speaker
French
Expert
English
Intermediate
Spanish
Intermediate

Memberships

Association Irhamni
  • helping people
  • January 2018

Hobbies

  • Traveling
  • Reading
  • Puzzles
  • Swimming
  • Computing