Loan Officer
UNION BANK
Total years of experience :0 years, 11 Months
Reach out to individual customers and companies to see if they need of a loan.
•Gather loan applicant personal and financial information to start the loan process.
•Make sure customers understand their loan options as well as the terms and conditions that come with them.
•Approve all loan applications before passing them on to management for a final decision.
Generating bank account numbers for customers and file customers records
•Instant debit card issuance to both new and existing customers
•Handling Large amount of incoming calls
•Identify and assess customers’ needs to achieve satisfaction
•Cross selling products to customers while taking the extra mile to engage customers
•Build sustainable relationships and trust with customer accounts through open & interactive communication
•Follow communication procedures, guidelines and policies
•Provide customers with products and services information while attending to their attending to their enquires
•Logging and resolving issues emanating from the use of debit card such as dispense error on CRM
•Keep record of customers interactions and file documents
EDUCATION MA. Media management
