ihab Al-Dajani

•A dedicated and enthusiastic professional with the experience in Project Management, Software Upgrades, IT Infrastructure Management and BAAN Implementation
•Building and Creating Data Center at Delmon Products Factory - Yanbu - KSA on 2012,
•Team leader on Rolling out Oracle Business Suit at Delmon Products Factory - Yanbu - KSA on 2012,
•Team Leader On rolling Oracle business Suit on Iffco Oman on June 2016,
•Team Leader On rolling Oracle business Suit on Iffco Kuwait on Feb. 2016,
•Team Leader On Rolling Oracle Business Suit on Purefood Company ( Iffco KSA ) March 2017,
•Proactive in managing IT department and strategically skilful in software development processes and best practices
•Well-versed in (windows 2000, 2003 & XP), LAN, WAN & E-mail (Lotus Notes) Servers administration, installation configuration and Troubleshooting
•Sound exposure in implementing Hand Held Terminals (HHT) in the three countries (KSA, Kuwait and Oman),
•Sound exposure in migrating HHT system from windows base HHT to Android base HHT,
•Team Leader for Migrating email system from Lotus notes to Office 365 in KSA, Oman and Kuwait.
•Implementing Multi Factor Authincation MFA for Office 365,
•Preparing IT Department Budget for KSA, Oman and Kuwait.
•Hands-on experience in project planning, project estimation, financial forecasting, budget and fund management, project development, delivery, monitoring, status reporting, client liaison and management
•Adept in managing project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure
•Demonstrated ability in preparing, controlling and monitoring project vehicles, i.e. project schedules, detailed project plans, project scope statements, cost estimates, resource plans, risk and issues logs and status reports
•Proficient in customizing project management, development and support processes to meet the needs of individual new or ongoing projects
•Keen-eyed in troubleshooting, systems backup, archiving and disaster recovery and communicate with project teams as necessary to ensure project deliverable are on schedule and within cost parameters
•Sound interpersonal skills in blending with internal and external customers as needed in regards to project deliverables including managing expectations, presenting and interfacing with sponsors
•Authoritative in taking decisions while implementing and controlling change and risks across the projects
•Maintaining and reporting network operational status by gathering, prioritizing information; managing projects
•Managing the troubleshooting performance related issues, user support for Windows servers, clients, Hardware, Printers and LAN
•Performing daily backup operations with all required file systems and system data to the appropriate media; Handling, configuring, managing and troubleshooting
•Monitoring system & verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and executing the completion of scheduled jobs.
•Supports Baan ERP implementation and supporting at IFFCO server administration as per project or operational needs
•Accountable for troubleshooting and restoring systems after crashes
•Administering regular activities like installation & configuration of all Baan modules (Tools, Distribution, Finance), administrative tools and utilities with proper configuration of new services
•Accountable for routine preventative measures and implement, maintain and monitor network security
•Ensuring smooth running of computer systems, complete networking & other peripherals to achieve uninterrupted work conditions
•Maintaining the company’s IT systems and providing efficient desktop support and maintaining IT infrastructure

Kindly see my attached CV for full details of my experience

thanks

Responsible for overall control and supervision of IT function in

Maintained Baan implementation at MSGI as a team leader
* Supervised all Baan modules (Tools, Manufacturing, Distribution, Finance and Payroll)
* Developed the expansion all MSGI network
* Ensured the maintenance of Baan system which includes security Controls, users authorizations, network administration,
constant monitoring to the use of the system for intended purposes and by authorized user
* Responsible for users support & troubleshooting
* Recommended the approval on technical specifications for hardware requirements

Single point of contact for overall control and supervision of IT function in MSGI
* Accountable for selecting specifications and Installation of Security Cameras as a team leader from MSGI side
* As project leader, led the installing of CCTV systems around the factory and re-designed www.msgi-sa.com dynamic website
OTHER