Ilham Hajji, Senior Business Development Manager

Ilham Hajji

Senior Business Development Manager

The First Group

Location
United Arab Emirates - Dubai
Education
Master's degree, Media and Communication
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Senior Business Development Manager at The First Group
  • United Arab Emirates - Dubai
  • My current job since January 2020

Planned, supervised and coordinated weekly activity of more than 50 agents/brokers Developed and implemented new online marketing and sales tools and carried out successful marketing campaigns.
Initiated the sale of commercial properties utilizing various marketing and advertising methods
Delivered convincing sales presentations to potential clients and investors face to face
and over the phone.
Generated 4 Million AED for the months of January and February 2020

Business Development/Agent Manager MENA at The First Group
  • United Arab Emirates - Dubai
  • April 2018 to January 2020

Established new agents’ network with more than 150 brokers in MENA region, Europe and Africa
Successfully generated 33 Million AED of sales revenue in 2019
MVP of February 2019 generated 5.5 Million AED, 4 units sold
MVP of May 2019 generated 3.4 Million AED, 2 units sold
MVP of June 2019 generated 2.5 Million AED, 2 units sold
MVP of November 2019 generated 3.5 Million AED, 3 units sold
MVP of December 2019 generated 4 Million AED, 3 units sold
Participated in exhibitions and delivered effective presentation to VIP clients (Algeria, Morocco, Oman and UAE)
Generated and managed over than 15000 referrals
Relationship building of current agents for further development and growth which includes agents’ presentations, training, support materials, bonus and incentive structure, competitive analysis and outdoor meetings
Maintained regular communications and provided regular feedback to agents. Identified issues and areas where improvement is required to increase overall performance of the Agents Program
Ensured that all agents are motivated all the time and understand the earning potential by becoming agent

Marketing and Relationship Manager at Wall street English
  • Morocco - Casablanca
  • March 2017 to December 2017

-- Developing and implementing Marketing plans, Campaigns, and promotional materials
- Organizing promotional events and Tradeshows
- Leads generation management
- Coordinating with and managing agency partners
- Resolve customer complaints quickly and effectively
- Identify key staff in client companies to cultivate profitable relationships
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Attending meetings with clients to build relationships with existing accounts.

Client Relationship Manager at Private Jet Charter
  • United Arab Emirates - Dubai
  • October 2014 to January 2016

Assisting the Business Development Team with qualifying and arranging meetings with new and
existing clients over the phone and via email.
- Participate in meetings to report business prospect and status updates to management and clients.
- Attend VIP client events and meetings in order to network with new and existing contacts.
- Promoting our services to individuals over the phone and by email.
- Coordinate with management and clients to identify business development opportunities with existing and new clients.
- Update and maintain customer information database on regular basis.
- Establish strong customer relationship with VIPs by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns.
- Assist marketing team in development of advertising and promotional programs, telemarketing plans and tradeshows.

Marketing Coordinator at Pushpic L.L.C
  • United Arab Emirates - Dubai
  • January 2014 to June 2014

- Developing a Marketing plan
- Implementing the Marketing strategies
- Organizing promotional events
- Give presentations and briefings to clients
- Visiting potential clients and setting up deals
- Recruiting and supervising interns

Intern at National Council of Human Rights
  • Morocco - Rabat
  • May 2011 to August 2011

National Council of Human Rights
Communication department: Internal communication division/ editorial division
Duties: -Reviewing the media for the preparation of press review on human rights in Morocco and abroad.
- Organizing and participating in conferences
- Writing press releases
- Translating articles in three languages: Arabic, French and English

Education

Master's degree, Media and Communication
  • at University of Wollongong
  • May 2014
Bachelor's degree, Communication Studies
  • at Akhawayn University
  • May 2013

2013 B.A Akhawayn University Major in Communication Minor in Human Resource and Development Course work Professional communication Human Resource Development Visual Communication Leadership and Management Print and Online Production skills Training and Development Electronic Media and production Human Capital Management Promotional Communication Ethics in Professional Context Organizational Communication Consulting for HRD Public Relation Related courses International Communication Mass media and Society Research Methods Social/Organizational Psychology

Specialties & Skills

Marketing
Advertising
Customer Service
Digital Marketing
Brand PR
Training
PROBLEM-SOLVING
TRANSLATING
Promotional Communication
Marketing plan

Languages

Arabic
Expert
English
Expert
French
Expert
Spanish
Beginner
Turkish
Beginner

Memberships

of German club and Japenese Club of Al Akhawayn University (Organize events to promote both German andJapenese culture.)
  • Member
of Res-publica club
  • Member