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Ilham Hajji, Senior Business Development Manager

Ilham Hajji

Senior Business Development Manager·The First Group

United Arab Emirates

Master's degree, Media and Communication

Work experience

Total years of experience: 11 years, 2 months

Senior Business Development Manager

January 2020 - Present

The First Group

Dubai, United Arab Emirates

January 2020 - Present

Planned, supervised and coordinated weekly activity of more than 50 agents/brokers Developed and implemented new online marketing and sales tools and carried out successful marketing campaigns.
Initiated the sale of commercial properties utilizing various marketing and advertising methods
Delivered convincing sales presentations to potential clients and investors face to face
and over the phone.
Generated 4 Million AED for the months of January and February 2020

Company industry:
Real Estate
Job role:
Marketing and PR

Business Development/Agent Manager MENA

April 2018 - January 2020

The First Group

Dubai, United Arab Emirates

April 2018 - January 2020

Established new agents’ network with more than 150 brokers in MENA region, Europe and Africa
Successfully generated 33 Million AED of sales revenue in 2019
MVP of February 2019 generated 5.5 Million AED, 4 units sold
MVP of May 2019 generated 3.4 Million AED, 2 units sold
MVP of June 2019 generated 2.5 Million AED, 2 units sold
MVP of November 2019 generated 3.5 Million AED, 3 units sold
MVP of December 2019 generated 4 Million AED, 3 units sold
Participated in exhibitions and delivered effective presentation to VIP clients (Algeria, Morocco, Oman and UAE)
Generated and managed over than 15000 referrals
Relationship building of current agents for further development and growth which includes agents’ presentations, training, support materials, bonus and incentive structure, competitive analysis and outdoor meetings
Maintained regular communications and provided regular feedback to agents. Identified issues and areas where improvement is required to increase overall performance of the Agents Program
Ensured that all agents are motivated all the time and understand the earning potential by becoming agent

Company industry:
Real Estate
Job role:
Marketing and PR

Marketing and Relationship Manager

March 2017 - December 2017

Wall street English

Casablanca, Morocco

March 2017 - December 2017

-- Developing and implementing Marketing plans, Campaigns, and promotional materials
- Organizing promotional events and Tradeshows
- Leads generation management
- Coordinating with and managing agency partners
- Resolve customer complaints quickly and effectively
- Identify key staff in client companies to cultivate profitable relationships
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Attending meetings with clients to build relationships with existing accounts.

Company industry:
Primary, Prep, & Secondary School
Job role:
Marketing and PR

Client Relationship Manager

October 2014 - January 2016

Private Jet Charter

Dubai, United Arab Emirates

October 2014 - January 2016

Assisting the Business Development Team with qualifying and arranging meetings with new and
existing clients over the phone and via email.
- Participate in meetings to report business prospect and status updates to management and clients.
- Attend VIP client events and meetings in order to network with new and existing contacts.
- Promoting our services to individuals over the phone and by email.
- Coordinate with management and clients to identify business development opportunities with existing and new clients.
- Update and maintain customer information database on regular basis.
- Establish strong customer relationship with VIPs by providing accurate and timely information to customers regarding inquiries such as products, pricing, quotes and issues/concerns.
- Assist marketing team in development of advertising and promotional programs, telemarketing plans and tradeshows.

Company industry:
Airlines
Job role:
Marketing and PR

Marketing Coordinator

January 2014 - June 2014

Pushpic L.L.C

Dubai, United Arab Emirates

January 2014 - June 2014

- Developing a Marketing plan
- Implementing the Marketing strategies
- Organizing promotional events
- Give presentations and briefings to clients
- Visiting potential clients and setting up deals
- Recruiting and supervising interns

Company industry:
Software Development
Job role:
Marketing and PR

Intern

May 2011 - August 2011

National Council of Human Rights

Rabat, Morocco

May 2011 - August 2011

National Council of Human Rights
Communication department: Internal communication division/ editorial division
Duties: -Reviewing the media for the preparation of press review on human rights in Morocco and abroad.
- Organizing and participating in conferences
- Writing press releases
- Translating articles in three languages: Arabic, French and English

Company industry:
Public Relations (PR)
Job role:
Marketing and PR

Education

University of Wollongong

May 2014

May 2014

Master's degree, Media and Communication

United Arab Emirates

Akhawayn University

May 2013

May 2013

Bachelor's degree, Communication Studies

Morocco

2013 B.A Akhawayn University Major in Communication Minor in Human Resource and Development Course work Professional communication Human Resource Development Visual Communication Leadership and Management Print and Online Production skills Training and Development Electronic Media and production Human Capital Management Promotional Communication Ethics in Professional Context Organizational Communication Consulting for HRD Public Relation Related courses International Communication Mass media and Society Research Methods Social/Organizational Psychology

Skills

Marketing
Expert
Marketing
Expert
Advertising
Expert
Advertising
Expert
Customer Service
Expert
Customer Service
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Brand PR
Expert
Brand PR
Expert
Training
Beginner
Training
Beginner
PROBLEM-SOLVING
Intermediate
PROBLEM-SOLVING
Intermediate
TRANSLATING
Intermediate
TRANSLATING
Intermediate
Promotional Communication
Intermediate
Promotional Communication
Intermediate
Marketing plan
Intermediate
Marketing plan
Intermediate
Marketing
Expert
Marketing
Expert
Advertising
Expert
Advertising
Expert
Customer Service
Expert
Customer Service
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Brand PR
Expert
Brand PR
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Spanish

Beginner

Turkish

Beginner

Memberships

of German club and Japenese Club of Al Akhawayn University (Organize events to promote both German andJapenese culture.)

Member

of Res-publica club

Member